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Custom Color Set
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66,934 Verified Client Reviews |
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Fantastic! Exactly what I was going forI ended up with exactly the color I was going for, something I haven't even been able to get in a salon. Absolutely perfect and has been staying really well. Also pretty easy to apply and comes with everything you need to apply it :) 0 of 0 people found this review helpful. Did you? |
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NiceOmg I’m so excited 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariela - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Love itWas a little bit scared to do this, but I'm so Happy I Did!!! Compliments galore 1 of 1 people found this review helpful. Did you? |
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Best color. And everything that comes with it.I love the color. My only problem is I can't seem to cover around my ears. 0 of 0 people found this review helpful. Did you? |
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Color not as expectedColor turned to copper 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNanette-We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I didnt get my productIt didn’t come!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna - We’re sorry to hear that your eSalon order did not arrive! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ThanksI do love the coverage this product provides but the color is just not what I was hoping for or expecting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Gummy hairI dyed my hair this morning and it feels like the dye didn't wash out. I'm happy with the color but am very unhappy with the waxy buildup on my hair. I followed the instructions exactly. Is this normal??? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
full of joyi just used my first e salon color.....i am absolutely amazed at how beautiful this color has turned out. i have had my hair colored at a salon and i have done my own color at home but this........is amazing!!!!!! i have a bunch of grey around my face -- there is NO separated color line where gray took this amount of color and the rest another color---it is all one gorgeous color!!! thank you!!!!! 148 of 155 people found this review helpful. Did you? |
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Matched my highlightsMy roots-only, personalized color to cover my white/gray hair looked great and matched my blonde/highlighted hair. Working towards better gray coverage with my colorist. 2 of 2 people found this review helpful. Did you? |