66,934 Verificado Comentarios de clientes |
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Don't waste your moneyThe chemical smell of the formula was too strong. The gray coverage began to fade after only one week. The directions were followed as directed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please be on the lookout for an email from our Customer Services Representatives to resolve this matter. |
ReviewA little less red next time, although I asked for it. I’ve gotten lots of compliments, just would like less obvious roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody - Thank you so much for sharing your feedback. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Sticky residueWas extremely difficult to rinse had to wash my hair with regular shampoo at least eight times begin to dry my hair and still had a sticky residue close to the scalp and I've never had a hair dye that sticks to the scalp and stained the scalp as well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Tried againI really wanted to get back to eSalon but this formula left my hair really dry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCara - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color me happy!Everything I needed to make a color change in my life, plus it was made just for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorStarted in September 2018 and I really enjoy receiving the package in the mail with no worries. I like my color very much and the fact that’s no hassle at all to get it. Do it all in the convenience of my home. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful.I love my color. Red is such a hard color to get right. It looks so natural people are surprised it’s colored, let alone I do it myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gotta love the Red!This is my first time trying eSalon and I absolutely love the results! I've had my hair professionally colored red for years and spent a ton of money. When filling out the questionnaire, I was honest and realistic. I added a description of my hair and a photo of me with the color I wanted to achieve. I followed all of the instructions and couldn't be happier with the results. My friends & family are amazed at the gorgeous color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow!!I’ve always wanted to try a darker shade but was always worried about how it would look. This color was perfect!!! I’ve gotten so many compliments, especially from my daughter who is a color specialist!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorThis was my first custom color purchase and it was perfect! The color was just what I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |