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Custom Color Set
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66,925 Verified Client Reviews |
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Hair ColorEasy to use. Color was great. Has faded by my temples which are gray. Most colors are exact when I use them till they fade and leave me with a red tint which I don’t care for. But love your product. 0 of 0 people found this review helpful. Did you? |
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ColorMy first shipment was too dark. I told them to please make it lighter. Wow perfect! They really listen! Thank you so much! The convenience is incredible!! Also it lasts for a long time! 0 of 0 people found this review helpful. Did you? |
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Excellent colour and service for mail orderI liked using this company and was amazed at how good the results were especially as I hadn’t uploaded a pic of my (then) current colour! Only cancelled as I chose a colour very close to my natural colour so when it started to grow out I could stop colouring it. Would highly recommend to a friend nonetheless. 0 of 0 people found this review helpful. Did you? |
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Love It!!!This is so easy to use and is a complete package, nothing extra needed. Since I can change delivery options I choose if I need it sooner or go with scheduled delivery. Perfect and ready when I'm ready. 0 of 0 people found this review helpful. Did you? |
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Attention-getting colorI get compliments on my hair color almost everywhere I go. The fact that I do it myself, with the help of the amazingly talented eSalon team and friendly easy-to-use site, gives me an extra confidence boost! I also love that the auto-ship feature builds in a generous discount while ensuring that I don’t have to remember when to update my color! It just conveniently arrives in the mail for me!!! 0 of 0 people found this review helpful. Did you? |
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PerfectThe color covers stubborn grays. Makes coloring your hair easy! 0 of 0 people found this review helpful. Did you? |
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It's alrightDirections were clear which is always good. There isnt anything special about the color. It's not like I had alot of options since my hair is so dark on its own. The only real issues I have is that my hair feels really dry now and some of the red from a previous color is showing through the black...thats right the red is peaking through the black and I COVERED my head in that dye and followed the directions to a t. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
dries my hairits great for grey coverages, made my hair falls out in clump. the chemical burns my scalp 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOmoore - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not right for meIt took forever to rinse out.. had a product build up on my scalp and hair that i could literally scrape off with my nails.. and am really disappointed that there doesnt seem to be even tge slightest hint of blue to the colour... left me having to buy another home dye to ensure my hair matched again with my extentions.. (*note i didnt use the dye on my extentions) hair felt very claggy upon drying it... Not suitable for everyone i guess as some reviews are great. Wont be buying again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire-louise - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not HappyThis color was totally different than what it showed like on the web site. It was so much darker and very very dull. After 5 days its like the color washed off the roots. Very bummed. Not pleased at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |