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Custom Color Set
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66,903 Verified Client Reviews |
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Fabulous HairExtremely happy with my Hair everything beyond Fantastic and Fabulous thank you soooo much !! 0 of 0 people found this review helpful. Did you? |
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Just like a salon!Just tried this hair dye for the first time, packaging is lovely and has a very professional feel. Very happy with the results, it's the colour i wanted and looks like it's been done at a salon. The only reason I didnt give 5 stars is the dye was very difficult to rinse out, it stuck to my hair even after a few shampoos. It left a residual coating on my hair leaving it feeling greasy after I'd straightened it. 0 of 0 people found this review helpful. Did you? |
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Pretty easy to useI've got to find some way of splitting my product in half. There was enough for two applications for my short pixie. I would like it to be a little darker and a little more towards the darker end of red than copper, but overall had great coverage and was very easy to apply. 0 of 0 people found this review helpful. Did you? |
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Grey hairs not being coveredMy gray hairs aren’t being covered by your product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlivia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Did not lastI was very disappointed with your product. I followed directions exactly and in less than 2 weeks, the gray was coming through. I can buy a root booster product at the drugstore for way less that will give me the same results I got from your product. Also, the amount of product sent for short hair is a total waste. I ended up throwing 1/2 of the color away and I applied it very liberally. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not come out what I asked forI picked dark golden blond but it came out reddish brown. Not happy with this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fading FastI am disappointed with how short a time the hair color lasted. It's been less than two weeks since I colored my hair using your product and my roots are fading fast where I colored it. I was using Salon Care which I purchased at Sally's Beauty and it lasted 6 or more weeks. It actually had to grow out to see the gray. With your product, it's fading fast and will have to be touched up before my hair even has a chance to grow. I will probably not be using your product again; it's not worth the extra money I spent versus my old product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
the red color looks great for a couple of days, but then fades quicklyi followed the directions to the letter. for the first few days it looked great, then my hair began to feel very dried out. had to give it an oil treatment, but the red is already starting to fade after just a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Liked but not as well as first one.Received the package, contents of color formula had leaked inside the box. Not sure if it affected the color or not. Really liked the first box with pink gloves & accents. Felt more pretty & feminine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We are so sorry to hear your order arrived damaged! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to have a replacement order sent out. We're happy to hear you enjoyed our pink boxes and gloves! For the month of October, eSalon changes the color of our shipping boxes in honor of Breast Cancer Awareness month. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Even partner noticed!!I hadn't in all honesty expected much. After all it's a hair color not a style cut or complete change. This is how impressed I am by it. My partner noticed I had done something to my hair. In ten years he's hardly ever noticed. This is even move amazing as it was only a small colour change. The shine is beautiful. 0 of 0 people found this review helpful. Did you? |