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Different resultsThis color was my 2nd time using esalon. The 1st color was better this second was horrible. I’m having to get it “fixed” at a local salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJerry- We’re so sorry to hear that you were disappointed by the results of your eSalon color. We are happy to work with you to see if we can reformulate to better suit your needs. Thanks for reaching out and giving us a chance to help you reach your color goals! |
It's okNot to impressed, can get the same results going to Walmart and buying hair color. Only got a 5onz tube of conditioner... I have long thick hair so that was barely enough to cover my scalp let alone the rest of my hair. Thanks but no thanks, I'll go to Walmart next time and spend less. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTamara- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very difficult to wash outThought my hair was melting! Had to wash my hair 10 times to get product to wash out. Burned my eyes when I was "massaging" it in. Not for me. Trying to figure out how to cancel future orders! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie- We are so sorry to hear about your experience with our product, and we appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedTurned my hair orange, the toner did nothing to help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We appreciate your feedback! We see that you have already worked with one of our Color Experts to help resolve your concern. Please let us know if there is anything else we can do to help! |
I will definitely reorder your products.esalon....thank you for your product. You promised and delivered. I never had my hair colored in salon's for fear of ruining my hair for good...I colored my hair myself, store bought...and always @ the end my hair are brittle and dry. I bought your product just on a whim and to just try it....and I wish I took pictures of before and after I used esalon color. I love the end results....my hair is more pliable and less dry. I'll definitely order again and I told my co-workers and friends that uses hair color about esalon. Again thank you. Sincerely, Cris R. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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❤❤❤Lovely!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Hands Down Best Hair Color Product Ever!I started to write a very detailed review, because I cannot say enough great things about this product, but there is a limit on this, so I will keep it short and sweet. I have very, very long and unbelievably thick (Caucasian) hair that I have been dying from natural mixed Auburn to jet black for almost a year. The drugstore color only last through one shampoo and had never applied evenly, even after going through every drop of 3 boxes. I was super impressed with the packaging, the quality of the tools, as well as all of the tools they provide in the kit. But most importantly, their customer service is A+! I was immediately connected to my colorist who reassured me that two bottles would be enough to cover my hair, and she was right! I actually had about half a bottle of color leftover! What I am most impressed with is that I was able to comb the color through my looooong, thick hair with not a single tangle or snag! The formula was just the right texture of creamy/oil and the results are just breathtaking! I have had endless compliments on not only my color, but how much healthier my hair looks and feels! I don’t even have to use any anti-frizz or smoothing products! I just ran a flat iron through it the first day and have not had any frizz issues at all! I live in Oklahoma where humidity is just an endless battle. My hair is so soft and shiny and even feels lighter, I can’t stop touching it! I have already referred several friends to esalon and will continue to do so! I’m actually looking forward to my next coloring in a few weeks and have already filled my cart up with more esalon products! I cannot wait to try the moisture shampoo and conditioner! Thank you so much! You have turned a chore into something fun for me again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectMy color was perfect! The instructions were easy to understand. The price was very reasonable, just like they said, the amount of the tip. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very HappyVery happy with my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorEasy to use and beautiful color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |