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Custom Color Set
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66,903 Verified Client Reviews |
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Like my hair color kitSimilar to my natural hair color with color lasting till my next set arrives. 0 of 0 people found this review helpful. Did you? |
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COLOr CHANGEstopped my orders as I had asked for brown ash color to be less red and instead I wound up with black color. I am 78 years old and now have this dark colored hair. very disappointed. I called company and the lady said I had to stick to darker color and nothing could be done????????????The best part of your hair color is it lasts and doesn't fade. My problem is when the coloryou last sent was too dark. what can I do. I would have like the dark ash blond maybe to lighten up this black head of hair. 0 of 0 people found this review helpful. Did you? |
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Matched perfectlyI am slightly disappointed that after 2 1/2 weeks my grey regrowth is fading. 0 of 0 people found this review helpful. Did you? |
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It’s pretty goodI would prefer more copper and less brown, I think 0 of 0 people found this review helpful. Did you? |
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Formula more effective than other online hair color offerings.I requested a dark brunette with the strength to cover some light gray areas while trying to keep my color as close to my natural shade as possible. I used the product 3 times. The gray coverage was great but after the first coloring my hair was a brassier/warmer than I wanted. I gave the feedback to my colorist who attempted to correct in my 2nd order. I couldn't tell any difference in the color so I switched to Madison Reed to try their product. I was not impressed with their coverage, which unlike eSalon, did not cover my gray at all. My only complaint on eSalon was that I felt like there was a lot of heavy residue after washing out the color due to the gel formula. The 2nd time I did it, I followed the instructions exactly and the step of adding water to the remaining formula and applying and lathering through the hair before rinsing the color out made a big difference. Not perfect but much, much better. And considering the coverage I get with this product, worth the extra step. Now if I can just get my color right, I would be very happy with the product and service. I'm trying again and asking for the Iced Latte effect to remove all/more of the warmth. I may have unrealistic expectations in this regard! 0 of 0 people found this review helpful. Did you? |
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New to eSalon. First orderI love the color but had trouble washing it out. Hair still feels a little gummy in a couple places. I washed it three times and decided that was enough. My normal hair is dark blonde and I got light blonde to touch up roots. The color is perfect but wonder why it is so hard to wash out? 0 of 0 people found this review helpful. Did you? |
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Not right for me.I need a stylist to do my hair. Cancel account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGaynor - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already resolved your concern. Please let us know if there is anything else we can do to help! |
Just not a fanI’ve tried it a couple of tries and I just don’t like any of the colors made. It is also a very long tedious process that I don’t look forward to. I have natural dark brown hair and when I dye it a dark brown it comes out red. Every time, even after adjustments. It just isn’t what is expected. It’s a cool concept but I’ve had better results with over the counter boxed dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Doesn’t cover greyI can’t use your products because it doesn’t cover my grey! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
love this productThis hair color is so easy to use, smells really good, holds color well, and I love the convenience of auto ship. 0 of 0 people found this review helpful. Did you? |