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Custom Color Set
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67,063 Verified Client Reviews |
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Good color and shineI was nervous just coloring my roots but once you get started it gets easier. No lines with previous color and seems gentler on my hair. 0 of 0 people found this review helpful. Did you? |
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Gray coverage is poorI love the color and ease of using eSalon. But it is not covering my grays like other products do. If you have tough grays this may not be the product for you. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMaeve - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Still can’t get it right!!I’ve sent pictures, and was specific “I want intense copper”. Their first attempt left my hair looking like a terrible kool aid dye job! It was a faded red and so fake. I ended up using a copper clenditioner to try and restore my hair to its rightful color. Their second attempt has left me with dark red/copper hair. Again, how can they screw this up so badly?! I tried leaving messages, I even left an image of the color I wanted. I like the kit, I like the shampoo and conditioner, and I really like the zero ammonia, though upset it took them till my second kit to remember I wanted only 10% developer; I’m doing a color deposit not a lift and tint! Not sure I want to allow them a third try given you don’t speak with a colorist directly, you play email tag and have to hope for the best. Maybe they do better for others, but my experience left me frustrated, angry, and upset to no end, and given my less then Stella rating I doubt they’ll post it since I’m their own words: We reserve the right to not post your review or remove it for any reason. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My first colorA little dark for me. Should have gone lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ZeebaI don’t like the 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZeeba - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just perfectAfter years and years of coloring my hair or having it done at a salon. What esalon prepared for me was the best match to what I was looking for it is perfect. It actually allowed me to go 7 weeks before having to recolor. Thank you so much could not be happier. 8 of 8 people found this review helpful. Did you? |
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OH MY GOSH!!!This is the perfect color. It has been so hard to find color that covers my gray and doesn’t stain my hairline. My hair is soft and the color did not come off on my towel. Thank you, thank you, thank you!!! I am soooo happy right now. I added a picture for my colorist so that she can see my great big smile. 😍😍😍😍 10 of 11 people found this review helpful. Did you? |
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My new hair colorVery happy with my new hair color. My hair is not fuzzy the way it use to be. It’s more silkier. I haven’t used the touch up spray yet. 11 of 13 people found this review helpful. Did you? |
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Great color.Love the color. The delivery system if fantastic, get your color when you want. 0 of 0 people found this review helpful. Did you? |
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ColourRoots lighter, grey hair still not coloured, expected more intense red as mine was faded a lot but instead it’s darker and looks like my hair wasn’t done at all 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBrigita L. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |