66,880 Verified Client Reviews |
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Like the color, I just wish it covered grays betterThe first day I color my hair, I feel fantastic. The color is vibrant, my hair feels soft and doesn't get frizzy like it usually does, and my self-confidence hits an all-time high! But it is short lived. No matter how long I leave the hair color on around my temples and the top of my forehead, the greys are poking through within days. I've tried the root refreshing spray but it doesn't work for me. I wish there was a way to make the color more "potent" for covering my gray, because it's so close to being perfect. 0 of 0 people found this review helpful. Did you? |
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Best hair colorBeen using this custom color hair dye for years, I wouldn’t change a thing🙌🏻 0 of 0 people found this review helpful. Did you? |
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Automatic subcription which I did not remember signing up forI haven’t use the product I ordered due to the colour bottles as yoo tght and nobody in the house can open it. Now I received an email informing me that my next order is coming which I did not remeber signing up for subscription or autmatic order. I placed my first order few months ago as a trial which I haven’t got the chance to use it yet. I want the future automtic order or subscription to be cancelled please! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody - Thank you for your feedback. We apologize for the disappointing experience you had with opening your custom blended hair color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Why I decided to cancelI have short hair, with stubborn grays. The colors always cover my grays very well and last, however, it all just comes out dark brown on me. I had expected more shine, variation in color, and honestly for a single mom on a really tight budget, it's just too much money to continue for a product that never really came out just right. It's a wonderful service and super convenient, just too expensive for this super short hair. 0 of 0 people found this review helpful. Did you? |
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it's not evenly coloringcolor is not even. can see the freshly colored roots compared to the old hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberleigh - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love!I look forward to receiving my box every month! I'm so happy I discovered eSalon through u tube! I love that "my name" is on it! Makes me feel special! 0 of 0 people found this review helpful. Did you? |
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Love it!It's so cool. You tell them what you want, and Boom, it's in the mail. Any problems and they'll adjust it to your request. It's Fun! 0 of 0 people found this review helpful. Did you? |
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COLORLove the color, I have stubborn grays that look Gold once the color sets. 0 of 0 people found this review helpful. Did you? |
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Great color!My hair is shiny and smooth after using e salon color. 0 of 0 people found this review helpful. Did you? |
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Best color EVER!!!!!!!Best hair color out there hands down! I'll never go back to the store or the salon for color! Even if you need an adjustment in color, handled, No problem!!! 0 of 0 people found this review helpful. Did you? |