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Custom Color Set
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66,880 Verified Client Reviews |
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ColorI love the hair color. I am very pleased with this product. 0 of 0 people found this review helpful. Did you? |
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Perfect matchColor matched what I wanted exactly! 0 of 0 people found this review helpful. Did you? |
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Love the RedI think I have finally found the shade of red that works for me. It will be nice to get the same color every 6-8 weeks. 0 of 0 people found this review helpful. Did you? |
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Great Hair ColorFinally got to the point where my hair color is the way I like it. 0 of 0 people found this review helpful. Did you? |
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Beautiful color - but didn't cover all areasI love my newest color - well done! However, after thinking I had applied enough of the color to my roots first like the directions stated and then pulling it out to the ends, I found that it didn't fully cover some of my grays at the root. Perhaps this should be chalked up to user error, but I thought I had covered all areas well enough. 0 of 0 people found this review helpful. Did you? |
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3-5Doesn’t last on roots. 0 of 0 people found this review helpful. Did you? |
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nice uniform color but not cover my gray hair 100%I followed the instructions but after shaping I noticed the gray hair on my forehead line still were there ,the color didn't covered them. I would like same color but with some lighter highlight if is possible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
The color stayed in but....I had a really hard time trying to color my own hair. The stain remover wipe was a bit small for me. I am the first to admit, I am not the neatest person in the world, when it comes to coloring my own hair. I have had it slopped on the rug, the bathroom door, the mirror, and somehow, the ceiling of my bathroom. Don't ask me how I did that last one. My husband will come back and clean me up, but with this custom hair color, he tried and tried to get it off my skin. It was on there for about 2-3 weeks before it started wearing off. I did use the stain guard wipe. He did use the stain remover wipe, and even he said that it was too small. He thinks, as I do, that they either need to be bigger, or you need to have more then 1 little packet in the package. Like I said, I am not the neatest person when it comes to coloring my own hair. Other then that, everything was great. My color stayed. My roots are now showing, as it has been about 12 weeks since the last time I colored. But I will be straightening my hair before dying it again, so I will have to change the order for next time. 0 of 0 people found this review helpful. Did you? |
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Yucky gunk in hairThe dye left thick, sticky gunk in my hair (particularly the root areas). It took a long time to wash out. I even went and got Dawn dishsoap in case I couldn't get it out with other stuff. I tried the shampoo provided by eSalon and it started to get it out. I had to ration the shampoo and use it 3 times before the gunk was gone. It left my hair squeaky and coated until I washed it again. The color was great but I can get the same color (just doesn't last as long) with store bought and not the hassle of spending 20-30 minutes trying to get the crap out of my hair. Probably won't use again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not impressedThe color did not cover my grey and and dulled muched too quickly. I'm going back to my tried and trusted Sally's products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |