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Color Set
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66,866 Verificado Comentarios de clientes |
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You're worth this!The color last longer without that fading, stays softer also no more straw feeling. If the color isn't perfect, they will tweek it for you until it is perfect, can't get that in a box! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color with highlightsI think the color will work with the addition of the highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarin - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
What color is this?I was so excited when the my color arrived. Certainly not what I expected. The color was very light on my roots. A golden brown and a few blond hairs. Not a hint of red. Did nothing for the rest of my hair. I followed my instructions explicitly so that is not the problem. I will continue to buy the product I was using. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
MediocreColor is not permanent at ALL. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Gray coverageColor seems to fade quickly especially on my hairline. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not as advertisedDid not color as you said 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still too red.By changing the color I thought we had toned down the red but that did not happen. My hair still appears very red when I wanted it more dark blonde. Not sure how to tone it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
terrible!I have only used this color the first time that it was sent to me. It made my hair dry and also it is an extremely harsh color. I just received another shipment that I thought I had cancelled which I most certainly don't need because I have several boxes of color that I haven't used. I sent an email cancelling this shipment and any future shipments. This is the worst color I have ever used. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicki - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lighter colorI don't know what happened, I always get the same color and this time my roots came out much lighter then my ends. It saddens me but I think I won't be ordering any more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlba - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ExcellentBeen using this hair color for several years. My stylists, which have changed 3 times, have commented on how good the color is and that the texture of my hair is very soft. I always recommend eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |