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Color Set
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66,866 Verificado Comentarios de clientes |
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Custom color setI love the color. It took away my brassy ends and now my hair is one color and beautiful. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color very hard to wash outI really love the color and how it covers my gray. A stylist (best) friend and myself switch off putting each others color on. Every time she does my color she talks about how gummy it is and hard to rinse out. I have read where others have had the same issue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time colourThe order came in good time. The instructions were concise and the product easy to use. My hair was in very good condition after its use, nice and shiny, not dry like some other similar products. The end result was not as expected, I am now a lot redder than before. It took me by surprise but I am now used to it. It is not a bad colour , just not dark blond pearl. Hence 4 stars and not 5. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorI like the color. But didn’t sign up to get it all the time. I just wanted to try it for 5.95 it’s worth it. But regular price not worth it to me. I want my subscription canceled and no future shipments sent. Thank you for ur help MaryLou Marshalsea. 781-588-6665 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnsatisfiedThis product made my hair feel greasy and weighed down. I called and they told me to wash my hair with baking soda until it felt normal. This product was just not for me. I hope they will not send me anymore in the near future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This product was horrendous!It made my hair dry plus it barely covered gray hair. Color match not even close either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIris - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
They charge you 1 extra time if canceledFirst of all, the product is very hard to get out of your hair. Dye left awful residue. I tried 2 times to give it a good shot. 3rd time I canceled.. and they sent it anyways. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCassie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. As per our satisfaction guarantee, we can confirm the last order that was sent to you was a complimentary reformulation based on your feedback. We have emailed you to discuss further details of your account. |
lossed alot of hair when rinsing since it turned in a globuloous mess of gunkThis is the third time I have had problems with rinsing out the dye. I have tried and tried now I end up bring dish soap and coconut oil in the shower with me to try to get it out. Love the color itself when it is finally out but the loss of about a tennis ball size of hair is unacceptable and should not take an hour + to get out the hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Waxy buildupI used the kit this morning. When it was time to rinse out the color I was left with a heavy waxy buildup and my hair was very stiff. I washed my hair four times and used apple cider vinegar. My hair was still stiff and waxy. I had to go to a local salon for a shampoo and blow dry. I will never use this product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBonnie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Love the ColorI love the color just what I wanted but the product itself dyed my hair out so bad that even 2 weeks later and a lot of morsierizing later it still feels dry and stringy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |