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The color was wrong it was too dark ☹️I didn’t like the color was supposed to be brighter auburn ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Why are the bottles so impossible?Color is great. Videos very helpful. But dear god why are the bottles impoddible to open? My color (not developer) was just a disaster. I banged it on the counter. I ran it under hot water. Nothing. Eventually I jammed a knife through the bottom to get it out! I could have cut my finger off. Insane 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZofia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our packaging. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Very niceI like the color and it covers my greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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All good.Love the color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color every time!I’ve always needed a color between medium blonde and dark blonde. What you’ve formulated for me is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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OMG! FabulousBest color ever! and to have my name on it was fun and extra special. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itTurned exactly how it was supposed and it looks great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing color. Matched perfectlyIt was easy to apply. My 13 year old done it for me. The color looks amazing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply amazingBest color ever. Exactly what I wanted and the tone was consistent and natural from day one. Only color I’ll ever use from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best custom color set ever!Hair came out beautiful. Just what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |