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Color Set
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66,866 Verificado Comentarios de clientes |
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LoveLove love love esalon color, used for first time and I am thrilled with how it turned out! I give it an A+!! I will definitely be on the auto ship from now on!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am amazed!!!I have been coloring my hair for over 35 yrs. and have been just OK with the results until today- I used my new eSalon coloring and this is the very best hair product I have ever used, ever. I think it actually covered better that the $65 salon treatment. I admit I was not expecting to love this produce, what a happy surprise ... thank you for making such a great, quality product . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not much blueHi' i ave just done my hair and it just looks black' when i washed it with the shampoo loads of blue came out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worst fumesNever again would I purchase this product. That will teach me to Branch out to a different company. Yes, the color came out well, but the noxious fumes were awful. Running back to my previous hair color company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacy- Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. Our color is freshly mixed per order, so at times it can seem stronger than pre-mixed color which can sit on the shelves for months at a time. We recommend applying color in well-ventilated areas whenever possible. We appreciate your time and comments, as we are always looking to improve our product and service! |
Burgundy is not AuburnI ordered a red copper color that was supposed to be natural looking and I got purple burgundy hair. Will not be using again because now this correction is going to cost a good 10 times as much as I paid for this product. I've been dyeing my hair auburn for years and have never had it turn out this bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexis - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bought this as a one off trialE-Salon been sending me repeat prescriptions of hair colour 4 weekly I have never requested this only wanted to trial! At no point agreed to 4 weekly deliveries. I am disgusted to have been sent 2 packages which were not agreed to and charging me £19.95 for a product I do not want. Would never use E-Salon again despite the product actually working well. Left feeling very disappointed and angry and out of pocket by £39.90. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsobel - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not goodIt was very very oily and made my hair look very gresses not good at all not like the one before not happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaxine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was wrong it was too dark ☹️I didn’t like the color was supposed to be brighter auburn ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Why are the bottles so impossible?Color is great. Videos very helpful. But dear god why are the bottles impoddible to open? My color (not developer) was just a disaster. I banged it on the counter. I ran it under hot water. Nothing. Eventually I jammed a knife through the bottom to get it out! I could have cut my finger off. Insane 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosZofia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our packaging. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Very niceI like the color and it covers my greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |