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Easy to followReally well packaged. Consistency wasnt as thick as I'm use to so I did make a mess. Went from blonde to dark brown, colorfill was added to keep me from going green or muddy. Easy process, just came out with more red hues than anticipated. I figured it would be a few steps back to dark. Overall I highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FadedMade my hair dry. The color faded. I usually use L’Oréal . I’ve never had any problems with it fading or making my hair feel dry. And, it’s half the price! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee- Thank you for reaching out to us here at eSalon! We are so sorry to hear that our product did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
my color was adjusted and it is so perfect......i love esaloni had them adjust my color to be more coppery and it was completely perfect ....i will never use anything else 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorColor change was perfect. But I only want to recieve my color every 6 months 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It worked pretty good.My gray is still showing within 2 weeks after coloring. But the feel of my hair is really nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wrong colorThis came out super orange, I wanted a light golden base strawberry blonde and this came out carrot orange. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShawna- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Gray coverageI am Turin 40 and well my crown is showing the gray. I love the colors I pick but it doesn’t cover as good as I like. I do love the product because it does leave my hair feeling good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarlene- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We appreciate your feedback. |
Intense irritation to scalp and dull colorI was so hoping for good results from eSalon. Unfortunately, I am regretting even purchasing it. I have had my hair salon treated for over 20 year and in just. the past year have attempted to color my hair on my own with drugstore products. I have had some success with the drugstore dyes but when I found eSalon on Facebook, I was intrigued by a more personal experience and thought to give it a try. I completed my profile and awaited my package. Shipping was quick and I applied the product as directed about 1 week ago. I did a test on a portion of my hair to ensure no allergy, but didn't think that would be an issue anyway because, as I said, I have been dying my hair for several years. Immediately upon rinsing, I noticed a lot of fall out. I do experience a slightly increased amount of fall out when coloring my hair, but this was enough to alarm me. In addition, shortly after my hair dried (I did not want to use a hair dryer to give my scalp time to calm down), I began experiencing itchiness and irritation all over my scalp. So much so that it was quite distracting to me. This has not stopped in the week since I have dyed my hair and I'm growing quite concerned. In addition the color that I chose, a dark brown with neutralizer for my gray hairs, made my hair dull and monotone. Even a drugstore box of dye was more vibrant and shiny than what I just used from eSalon. I attempted to cancel online about 3 days after I colored my hair and was offered a free box to try it again. I decided to take them up on the offer, not thinking that the irritation to my scalp would continue four days on. Today, due to the uncomfortableness I am still feeling on my scalp, I called up to cancel my subscription and request a refund of my original purchase. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectAbsolutely perfect color formula for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color systemeSalon is the best thing I’ve decided to take a chance on for my hair color. As someone on a strict budget I can’t afford regular salon visits and this is the perfect alternative for me. The color is beautiful, lasts me about 2 months, and the cost is very fair and affordable in my opinion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |