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Custom Color Set
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67,063 Verified Client Reviews |
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Love it!I was skeptical to do this since I’ve never done my own hair. But I thought I’d give it a shot and I’m so glad I did! I only color my roots, so matching my hair color was scary but it came out great! They matched my hair color perfectly! I will absolutely continue to use this. The instructions were so easy to follow and going through the process of picking a shade was super easy. 1 of 1 people found this review helpful. Did you? |
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Absolutely gorgeousLove the color the stylus nailed it it's exactly what I wanted and my hair feels soft not damaged like it usually does after I dye it from the other boxed dyes this is the best dye I ever got I'm extremely happy 💛 1 of 1 people found this review helpful. Did you? |
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Wrong color but…Didn’t feel too damaging in my hair from what I can tell, but I’ve only done test strands to test the color. Haven’t found the right one yet, so haven’t done a full head of dye yet. Maybe next time…. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color good but didn’t cover greyThe color was a nice match looked natural but maybe covered 30-40 percent of my grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRayann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bad Color - Not Ginger its a Brassy Light Orange!Bad Color - Not Ginger its a Brassy Light Orange! I ordered the following color: Hair Color 6.4 Light Golden Copper Brown What I received was a light Red Blonde that made my color Orange. I had to contact a hair stylist to correct the color. I will NEVER order from this company again. 6.4 is NOT Light Redish Blonde. I've Canceled my Auto shipment and will return any orders that are sent to me and I'm requesting a full credit. Bad, Bad, Bad! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t look like light brownWas trying to transition to gray. Instead I got darker hair but with highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent update to my color!I loved the new color, as it was a bit more red. It's perfect for the sunny summer days. The adjustment was just right! 0 of 0 people found this review helpful. Did you? |
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PerfectThe color is good and the subtle violet highlights is nice my hair is very smooth 0 of 0 people found this review helpful. Did you? |
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BeautifulFirst off, the service is impeccable and the colorists are all so kind and knowable. The package that I received was on par. I have dyed my hair before at home many times so it was not hard at all. The package had everything you would need, except for the mixing bowl, but you can manage with just the bottle or any small plastic bowl you have at home. The color was a little light and my grays were not all covered. But my colorist thought it might be light to begin with, after she saw my picture and told me to strand test before doing my whole head of hair (she actually called me to test before I received the package). And she told me that she would send me a new color after testing if it was too light. My hair after was also very soft after testing. I tested a bigger section of hair (than a strand test) on the side to actually see the color and it was not stringy after, like when I use store box color. I went online to my account and let my colorist know that I needed a darker color and more gray coverage. Waiting for a response... But overall I love it. And once the color is corrected and gray more coverable, I think I will continue the subscription. It is so much cheaper than going to a salon. I can do it at home at my own time without having to sit at a salon and drive back home and all that hassle. And the product is as good or even better than at a salon. It didn't damage my hair. Oh yes, their classic shampoo and conditioner that is in the box was so great. I think I will order that too. I would recommend 0 of 0 people found this review helpful. Did you? |
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It didn't work on my hair ):I really wish it had worked for my hair, as I saw many compliments about the brand, but it didn't, it didn't cover gray hair as I thought it would, and it left my hair too dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |