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Color Set
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66,844 Verificado Comentarios de clientes |
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WOWI absolutely love it. So shiney and beautiful highlights of gold. My hair feels so soft. So professional in every way including packaging. I am very pleased. I have one concern, is it cruelty free. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the color I was hoping forI have “Always” had an issue trying to get the yellow-golden and brassy tones out of my hair. The kit was nice and had little extras that were Great!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My color turned out really pretty!I love the way my color turned out. It was a little more difficult than the stuff I normally buy from Sally's but it was worth the extra trouble. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ok color but very labor intensiveI color my hair generally every 3 to 4 weeks at home so I know what that entails..I thought ok maybe this will be better not that what I was doing was bad..but oh my word at the extra work and laughable amount of product yes the color amount was fine but if you take the time to ask if I have long hair make sure you send enough shampoo and conditioner to get the product out..did not even have enough shampoo to get a good suds. Unless this product last much longer in my hair then I will not be purchasing again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina- Thank you for your feedback! We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nothing SpecialAlthough this has done a good job of covering my greys the colour is nowhere near as vibrant as I was expecting & no better than something I can buy on the high street for a third of the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not provide your anticipated result, but we are glad to hear that you received good gray coverage. It appears we sent the brightest gloss possible with the selected Darkest Brown Intense Pearl. Such violet tones are extremely subtle over a base that is darkest brown. We appreciate you taking the time to share your feedback. Please feel free to reach out if you need any further assistance. |
DrabColor faded, was not noticeable. I really had high hopes for this but sadly it failed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelli- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not the right color for meI sent in a request for modification. Have not heard back..... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Light Golden Brown1:) I forgot to put on gloves. 2:) Due to Essential Tremor, the brush and tray were a disaster, color all over me and the shower room. Fortunately, it’s all subway tile and cleans easy. 3:) I didn’t clean up as easily. Lots of scrubbing. 4:) The color is still too dark. Everyone, including myself, likes my hair lighter. 5:) Having ET, I don’t think this is for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth- Thank you for reaching out to us here at eSalon! We are sorry to hear that your desired result was not achieved. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your color needs further. |
Horribe!!Covered my grey but horrible color! Asked for wheat blonde and the color produced medium brown! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrudy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So disappointedI just finished colouring my hair with my second shipment. I am so disappointed and I’m now scrambling to fix this. The colour you sent me was at least 5 shades lighter than what I originally ordered. I am going to be cancelling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole- Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same formulation you received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |