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Not satisfiedUnfortunately I am not satisfied with the “permanent” color I was sent. It was nice to receive an extra set of coloring which was used on the ombré of my hair but it did not take at all. The color washes out of my hair within a week. I am not sure if this line is a “Demi” or “permanent” color line. I loved the convenience of the color coming to my house for me to do it myself but this is not professional quality and the price doesn’t make it worth it if it doesn’t take or last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdrienne- Thank you for reaching out with your feedback! We are so sorry you have not achieved the coverage for your previous bleach you were seeking! Previously bleached hair is more porous and cannot retain color the same as non-bleached hair, and it requires regular glossing with a color that has base in it if covering those highlights is a goal. It is inevitable that the color will fade fastest over bleached areas, and it important to wash as little as possible using only color-safe products to preserve your color over bleached hair. We are happy to work with you to adjust your formulation to better suit your needs per our satisfaction guarantee. We will be reaching out shortly to further discuss your color needs. Thank you for your time! |
Didn't cover my grays for longThis didn't cover the grays for long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenett- Thank you for your feedback! We are sorry to hear that your recent application did not deliver your desired coverage. We are always happy to adjust based on your feedback, and we can confirm that a colorist has adjusted your next shipment for better gray coverage per your comments. Please let us know if you need any further assistance! |
Best colour for me and i have tried most brandsPerfect colour not too much red as i am a redhead anyway ( more mahogany than ginger ) i found it hard to get a nice red to cover my grey this custom colour is perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Im love my hair again!The color is perfect. I love my hair again. Easy to understand and follow directions . My hair felt like straw now it is so soft and shiny. I had a good amount of grays especially on one side of my head. This colored them beautifully. With store bought color the greys alwasy looked very brassy. This color covered them so well and no brassy color. I couldnt be happier. Thank you for such a wonderful color experience! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colour!I'm so glad my hair stylist helped me with the right colour for me and she was right on. I love the colour and it fits me just right. Just beautiful colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So happyLove the color, my hair feels great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!Custom color is subtle but did exactly what I wanted it to do. Easy to use and my hair feels great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color kitI've never messed up on coloring my own hair that's how good this product is. It's as close as I can get to my 20 year old hair color. I will use eSalon forever! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI wanted subtle purple and this has been great. I love the results and my hair looks healthy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThe coloring kit was as always professional and the instructions were clear. I followed them exactly and got great results. I’m very happy with the color and I can’t say enough about how professional and first class the service is. Looking forward to the next one to arrive and will be telling everyone I know about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |