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Custom Color Set
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66,844 Verified Client Reviews |
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Gorgeous Results!This color turned out gorgeous! Just the right amount of "strawberry" for my strawberry blonde request. Easy to do, goof-proof, natural looking w/tones & highlights. 0 of 0 people found this review helpful. Did you? |
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Great colorI have hard to color hair that picks up red. I was hesitant to try this color because of it. My color expert did an excellent job developing my color. No red. I love the packaging and it comes with everything you need to color your hair. I also have hard to color gray areas and after 4 weeks my grays are still covered. 0 of 0 people found this review helpful. Did you? |
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WonderfulThe color turned out perfect & it was way easier to do than I thought. Thanl you so much. 😄 0 of 0 people found this review helpful. Did you? |
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Best Ever !My hair is so ridiculously thick every time I went to a salon to get cut/color it was upwards of $300 or more and my hair always felt weighed down and heavy with no bounce afterwards .. A friend turned me onto eSalon and its been the best thing yet .. let's face it ladies when we want to change or freshen our look the 1st thing we change is our hair color or style .. with eSalon the prices are reasonable and you get a much much better product than the $5 box brand at the local grocery store ! With the help of my stylist with eSalon I got a color more crisp and bright than my own natural color and it looks fantabulous ! eSalon you have a client for life and I tell everyone I know about you :) 0 of 0 people found this review helpful. Did you? |
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New color is perfectIt is definitely better with a little less red/more brown. I’d like to continue this color. 0 of 0 people found this review helpful. Did you? |
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Nice shine and qualityI've been a customer for several months and the quality of the hair color is great. It's superior to typical dyes that you can get from beauty supply stores to drug stores. The tricky part is color adjustment -- its taking me a few months to determine how to achieve the shade of light ash brown with no red highlights that I want to achieve in my hair color. It takes a lot of patience and trust to keep adjusting the color as we go. So far, the color team is working to adjust my color at my request and its very gradual. Its tricky to go from red undertones (from dyes) to the blond/light brown ash undertones in the color that I seek after years of store bought dye (done over years of high end salon dyes). E salon is making it a good experience always by communicating, listening to my needs and adjusting the ash and color as we go so I can gradually achieve the shade I want. The time it takes to get to my color if we get there is the only reason why I didn't rate it a "5" yet... Thanks 0 of 0 people found this review helpful. Did you? |
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GreyThe color is great, with the exception of covering stubborn grey 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Love the color, hate the smellI love the color, dark blonde (pearl), however, the ammonia was very strong and actually left my scalp feeling irritated. Hopefully I can get the same shade in a demi permanent formula for my new growth in 8 weeks. High shine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We are sorry to hear you experienced some irritation during your coloring process. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not good enoughI’ve had some problems with my colour and the lovely staff at esalon have tried to resolve them but it’s not been good enough. I wasn’t going to write a negative review but they keep emailing me asking me to review, so I will. The first colour was great but it burned a bit on my scalp. After I said I wanted to lighten up my colour they said they couldn’t help me but could provide me with a lighter colour for my roots to blend out the darker colour. I was skeptical as to whether this would work as my roots are only a bit lighter than my colour anyway but they offered to send a root retouch for free so I agreed. It didn’t make a lot of difference to my colour and the burning sensation was worse so I got in touch to let them know. They switched my colour to demi-permanent and I paid £20 with delivery for the next root kit. This is very expensive for what you get but I felt beholden to them as I had gotten the free one last time. The demi-permanent colour had no effect, my natural roots didn’t soak up the colour at all. The instructions were confusing too as it said not to put any of the colour on my ends or they would go darker, but also to put the remaining colour on my ends near the end of the processing time! After the failed colour, I bought a box of nice and easy for less than a fiver and it did the job nicely with no side effects. I’d say if you want the same colour every time this might be a good service for you, but be careful if you are sensitive (I’ve never experienced a reaction to hair dye before!) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I expectedAfter reading so many great reviews, I decided to buy this product. First of all it is not easy to put the colour on your hair, then the smell of ammonia is quite strong, usually it isn't because my hair are dark and I use a dark colour. The colour itself seems right, slightly darker than what I wanted but fine. The biggest problem was to get it off my head. A nightmare! I used so much shampoo but still I could feel the product on my scalps. After drying my hair, I could still notice something gummy in my fingernail. Sorry but not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicoletta - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |