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Color Set
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66,844 Verificado Comentarios de clientes |
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Great Color!My color set has sat under my bathroom sink for a couple of months now as after I placed the initial order I ended up getting salon color. Eventually, I got back to a point where I didn't have the time to make an appointment with a stylist but hated how washed out my last highlight made me and my fair skin appear so I busted out my eSalon color and gave it a shot. I love the color! It looks great a day later. I'll be interested to see how it looks after a few washes and how it grows out. Regardless, easy to use, better than buying drugstore box color, but my only complaints are that my hair has a really interesting (not great) smell to it today. I think that's in part due to the fact that even though I've washed my hair three times now (with the provided shampoo and conditioner and my own) some of the color still hasn't come out. The majority of my hair feels good, not too dry, but I can still feel really sticky residue leftover in parts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use but with my second wash my hair has faded a lotIf you talked to be this morning I would have given this product 5 stars however I have sinced washed my hair and the color faded a lot. In fact it’s a completely different color. The packaging is adorable and super easy to use. I have done my own hair in the past so dyeing it myself isn’t new to me. I was super excited to get the packaging. The small details like my name on the bottle,made this a cool experience. Very easy to follow instructions that I followed and I got the most beautiful hair color. Received many compliments, I dyed it on Friday and washed my hair today the first official time since I dyed my hair. I used color friendly shampoo and the tint I order. But when I went to blow dry my hair the color looked like it washed out now its faded out. No longer a rich mahogany copper. I’m super bummed. I don’t know how I feel I’m giving the hair tint another try but if that doesn’t help I don’t know what to do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Wonderful product!If you're wanting a salon look but tired of spending hundreds of dollars then I highly recommend. You do however need to note it will still take as long or longer to do process if you are unfamiliar with coloring hair. My bf helps me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Doesn't seem better than my store bought kitThe product is okay, but doesn't seem better than a box kit from the store. The thing I do like is that it is a color created for me, so it is a better match with my skin tones. My hair grows fast and shows my grey after one week or a little more. Not sure how to remedy this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No ammonia smellI have asthma and the smell of ammonia would set me off on a coughing fit. Not so with this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorThis custom product is not going well. The color only lasts about two weeks. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTwila- Thank you for your feedback! We are sorry to hear that your color is not lasting as long as you have expected. Hair grows at a rate of about 1/2 inch per month, so it is normal to see regrowth (you have just been doing root touch-ups) at the 2 week mark post-coloring. Adjusting for better gray coverage on the hair that you have colored equates to making the color darker. Please keep an eye on your email. We will be reaching out shortly to discuss your color further and see if an adjustment to your color is necessary. We look forward to working with you! |
Personal color mixThe color is much better than the store, but it brought out too much red and was darker than my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- We’re so sorry to hear that you were disappointed by the results of your color application. We can confirm that you were sent the same shae received last time. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not cover graysI wrote in my description that I wanted this product to cover my gray hair and I did receive an email from the company saying that it would. I dyed my hair yesterday and 90% of my grays are still there. This is so disappointing especially when I followed the instructions exactly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatelyn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color care representative to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Feels horribleColour was lovely but after rincing and conditioning it feels horrible I had to re wash it twice before my hair wasent sticky anymore 30mins just rincing is abit ridiculous.. 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly! |
Didnt lastThe color that I received didnt last but a few weeks, that with using the tinted. The color didnt last and I'm unhappy with the outcome 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |