66,844 Verified Client Reviews |
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Mixed feelingsThe kit and directions were easy to follow. The end color is OK. It's a little darker than I like, but I took a risk and went a little out of my comfort zone so that's on me. My biggest complaint is that I'm several days out and I'm still losing color in the shower. I would think it would have settled by now. I just bought a very expensive sheet set and I'm afraid to sleep on it without a towel to protect my pillow because I don't trust the dye not to transfer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
strong smell, afraid for eyesThis is my second time. The last time and this time, I was afraid that my eyes were damaged. I thought it was maybe the bowl vs the bottle but this time, even with the bottle, the burning smell of the dye seems worse than others I have tried. Also, both times, bits of gray at the front. The color is good but I think I may have to discontinue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSofia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Best everI just wanted to say that I have been dying my hair since I was 16 I'm 67 and have NEVER had a hair color that completely came out the same color. I want to thank you so much for your product. It's fantastic, I have a women's group online and showed them the results and told them to order from your company. Once again thank you for such a great product. 16 of 19 people found this review helpful. Did you? |
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I loooooove it!It was exactly the color I was wanting! It covered my greys that I have and it was simple. Many compliments even from my stylist! 0 of 0 people found this review helpful. Did you? |
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Love the colorUsed my first color set today and it’s perfect just the color I want 0 of 0 people found this review helpful. Did you? |
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Long lasting redMy medium copper red got so many compliments right away. I used two colors, one for roots and one for existing, and they blend perfectly. My hair didnt get all dried out and fade out quickly like a drug store color would in past. Looking forward to trying other products. This mail order is so much easier than spending 30 minutes in the store trying to decide which color on my own!!! 0 of 0 people found this review helpful. Did you? |
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Love this systemLove the personal colorist. I get compliments on my color. Easy to do. First order was great with the bowl, brush & high quality hair clips. They make it so easy. 0 of 0 people found this review helpful. Did you? |
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Naturally beautiful!So natural, just what I needed 0 of 0 people found this review helpful. Did you? |
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Excellent CoverageThe instructions which accompanied my color was very accurate, and the color held true to the promised gray coverage that was needed. 0 of 0 people found this review helpful. Did you? |
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hair color preferenceI requested a lighter shade for the spring and my colorist did a fabulous job listening and making the adjustment. 0 of 0 people found this review helpful. Did you? |