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Color Set
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66,866 Verificado Comentarios de clientes |
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LatestWhile the color was fantastic after applied. It seems to fade very quickly. I understand that color with lots of red in it does not stand up as well as other colors, this one faded noticeably within just 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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the next orderwith the next order could you make it a bit lighter? as my hair naturally lightens in the sun and seeing the next shipment is not till the end of May I am going to be out in the sun a lot so as I said it will lighten meaning going to a dark blonde instead of light brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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To much redStill to much red in this color, even after I requested there not to be, 😥 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosConnia- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Needs a change to much red tintI want light brown and then the highlights not brunette dark with red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia- Thank you for your feedback on your color. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The grey came back after only 12 days!!Looked really good right after I used it, however, the gray is already back and it was only 2 weeks! I only washed my hair 3 times during the 2 week period after the color--I only use quality shampoo made for color-treated hair. I followed the instructions carefully too--I'm very unhappy with these results. How do I cancel my renewal? Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue- Thank you for reaching out! Hair grows at a rate of about 1/2 inch per month, so it is completely normal to see regrowth after 2 weeks. There are no adjustments that can slow or prevent regrowth, and adjustments for better gray coverage on hair that has been dyed equate to darker color. We will be reaching out shortly to discuss this further. Thank you for your time! |
It could be betterI didn't get the result that I am expecting from the first hair color that I order. It doesn't cover the entire hair just only a few parts and it doesn't fully cover all of my gray hair just only a few and some still light in color. I am not satisfied as I didn't get the desired color that I want to. I am expecting more from this product as I pay more than the store brand. Hopefully, the next hair color that I order will work this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArracel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Damage shipping and wrong colorI received first shipment damaged. I got a replacement for it and it was damaged. No reply to second damaged shipment. Pieced together one kit from the two damaged ones. My hair turned dark brown almost black. I ordered a reddish brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe truly appreciate your feedback. Upon reviewing your profile, we see that your second damaged shipment was replied to by one of our Color Experts to resolve your concern, we're sorry if you did not see that response. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MUCH darker and redder than expected for a dark blondHad hoped to lighten my hair up a shade or so into a warm blond shade, but the color that I recieved developed into a darker copper auburn mix red base...about a shade darker than my normal tone and noticably quite red...absolutely no golden tones. My hair was completely free of any dyes or bleaches for the last few years. The color was pretty but definitely not for my complexion or what I had been excited to try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love my colorLove Love the color esalon mixed for me. Very natural looking and multidimensional. And my hair doesnt look dry after I color it like some products have done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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COLORLoved it! The color was just what I wanted then! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |