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Color Set
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66,866 Verificado Comentarios de clientes |
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the only color I've used for the past 4 years (with no plan of stopping)I started using eSalon when I was trying to go back to blonde from a few years of dyeing it dark red. I've never gone back. My colorist helped me neutralize it from a horrible brassy orange color to a soft, natural reddish blonde. Since then, I've been able to stay the color I want while keeping my hair happy & healthy and not breaking the bank. eSalon, what would I do without you... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color is fabulous!I get comments on how shiny & silky my hair is. It feels better & looks healthier than any time I have had it professionally colored in the salon. They tend to overprocess my hair & cause breakage & damage. Not so with ESalon! You are in control of your own destiny. Great product, great service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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No blue hue.Love the way the hair dye makes my hair look and feel, though im still trying to get a blue black color and im still seeing redish brown undertones at the roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonique- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great multi tone hair dyethis product gave my hair multi demintions and tones that didn’t make it look like it came from a box and a hair stylist did it for me. It’s fantastic! But honestly it took foreverrr to get it out I washed my hair like more than 3 times and I could still feel the hair dye texture in there, now it’s out and I really love the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The GreatestMy hair color looks like I've spent 200$ on it, I'll NEVER go back to paying that price again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love eSalon!Finally got the nerve to try my eSalon color today! I received my own color a couple of weeks ago but was scared to try it as this would be my first time doing my color at home, but I was tired of paying Salon prices so gave it a try. I am so glad I did, it was a little awkward to do for me but I managed and my color came out just as I had hoped, may be a little darker than i thought it as the color in the bottle seemed way too light for me but the color was very close to my current color, I imagine over the next week or so it will lighten some but if it doesn't I'm still satisfied with the color. If in doubt give it a try you will not be disappointed. I will continue to color my hair at home and save quite a bit of money! I may even try some highlights in the future, who knows! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray CoverageGray coverage was not as good this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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its not a cloud I ordered! not even close!I asked for copper, nice, stand out the colour. instead, what I have is a dull brown colour. It's not even close to what I have asked for. I can achieve better results from any high street shop. For this process, i expected something nearer the salon results, nice deep, rich colour. its a complete waste of money and time, I'm travelling tomorrow and now will not have time to change my colour. Massive disappointment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlicja- Thank you for your feedback on your color. At eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Pretty Color but disappointedI love how the color turned out, the color just did not last. It tured a brassy color 2 1/2 weeks in with almost a red undertone. I use a color protective shampoo and conditioner that is sulfate and paraben free so that is not the cause of the fading. Very disappointed in the product especially with its almost $30 cost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan- Thank you for reaching out to us here at eSalon! We are so sorry to hear that your color is not wearing as expected. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bad customer serviceDid not like the color and the attitude of the stylist 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMinnzy- Thank you for reaching out! We are so sorry to hear that your studio service did not meet your expectations! It appears that you came into the appointment wanting to go lighter all over. We had advised before your appointment and at your appointment that color chemically does not lift or lighten other hair color. It appears you proceeded with the service (matching your current color) against your colorist's recommendation to visit a traditional salon to achieve your originally expressed goal of going lighter all over. We are always happy to adjust based on your feedback if we are able to, however since color chemically cannot lift or lighten other hair color, we recommend visiting a traditional salon if your desired result is still to lighten your existing base. Please feel free to reach out to [email protected] if you have any questions or need any assistance! |