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Color Set
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67,063 Verificado Comentarios de clientes |
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volle ZufriedenheitIch bin begeistert von meinem Farberlebnis und nehme das Angebot der regelmäßigen Lieferung gern an. Für den Sommer habe ich eine hellere Version erbeten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MagnifiqueC’est exactement la couleur que je cherche ! Je veux la meme couleur tous les mois Merci beaucoup 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the color and it seems to be covering my grey goodI am happy with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color doesn’t cover grey hair well2 days after coloring, my grey all popped back up. The color doesn’t stay at all 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sunjoo, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Two colorsMy hair is now two different colors and looks horrendous. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lissa, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ganz schrecklichdiese Farbe hat mit Kupfer gold rein gar nichts zu tun, wenn man sich mein vorher Foto ansieht, dann wisst ihr was ich meine. Ich habe meine Lieferungen eingestellt und möchte keine weiteren erhalten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela P. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
ScamStill not recieved,no tracking given and they wont email me back!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Helen, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Did not receive my orderIt’s been almost 2 weeks and I have not received my order. I emailed customer service with no response. Not impressed with my first experience. I’m going to cancel my subscription. I needed my hair color for an event and now will have to use something else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We truly apologize that you have not received your order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
PerfectGreat colour. Easy application. Covers greys well. 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Shop results but not costI am so happy with the custom set. It is so easy to use and I look like I've gone to a shop. The color is so soft and natural looking without the harshness on my hair of over the counter colors. The color has highlights that make it look natural and is so easy to apply. I highly recommend the Custom Color Set to get a natural color that covers even stubborn gray hairs. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |