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Perfect colorIt turned out exactly as I hoped. I'm excited to have consistent color each time I color my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Healthy HairGreat color and coverage. Hair feels healthier than before I colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A company who delivers as promised.Delivered as promised including the absolute perfect color for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lasted a long timeColour was a bit darker than I wanted. Fairly easy to apply. Colour lasted longer than usual shop brought kits. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorWasn’t sure how will it would cover my gray roots. After the first time, it didn’t cover very will. I then wrote to my colorist and they said to go longer and that worked. I’m glad I can ask for help and you answered. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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100% right on colorThough the color was 100% right on, the gray coverage was a total flop the first time around. Even though I told them I have hard to color grays. So we will see the second time around. I do love the product and the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice ColorYou guys did make it less red as requested but it seems my hair grabs any red. It needs more blond to tone it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colournot for me , went horrible colour , now i cant seem to cancel orders as doesnt show you how . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKat- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not Good at all!I followed all the directions and it was terrible! Please discontinue. DO NOT send any more! This is not for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEunice- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Clients typically have much better results when a current photo depicting your starting canvas is provided. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not worth the moneyThis was probably one of the worst colors I have ever used. First of all it didn’t color my grays at all. It’s left my hair hard and very difficult to comb. I have already spoken to someone about this and she said she canceled my next shipment. With that bring said PLEASE DONOT SEND ME ANYTHING ELSE!!! I got better coverage with the bottled color I get from Walmart for $2.97!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care agents to resolve your concern. Please let us know if there is anything else we can do to help! |