66,880 Verified Client Reviews |
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Review changeMy review earlier was before I was out in public. I had so many compliments. I do want to keep my same color. I’m not sure about adding highlights anymore. If you have suggestions let me know. 0 of 0 people found this review helpful. Did you? |
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Amazing ResultsMany people thought I'd been to a spa-salon and I did all myself! 0 of 0 people found this review helpful. Did you? |
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Haven’t gotten to use it yetThis arrived the day after I needed it so I put in a semi permanent color. Waiting for that to wash out before I use this shipment. 0 of 0 people found this review helpful. Did you? |
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Amazing hair color exactly what I wantedThe packaging was so cute with stickers to pin up the instructions and my name all over the place. The hair color was very easy to use and EXACTLY the shade I was looking for. But it only lasted about 2 days. I didn’t wash it for the first 48 hours to be safe, then the first wash with color safe products, I was a strawberry blonde again. I was so in love with the color but somehow it faded faster than drugstore color? I’m not sure if it was something I did or maybe with blonde to red I just really needed to get some in between toner or something to help keep the color fresh. I know this could be my fav color ever though, that’s why I still gave it 4 stars. 0 of 0 people found this review helpful. Did you? |
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Love it!I honestly don't want to go back to the salon. 0 of 0 people found this review helpful. Did you? |
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Ok...butWhen i start to rinse my hair it was so silky..sticky..hard to wash... What to do ? 0 of 0 people found this review helpful. Did you? |
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Looks as good as the $100+ color I got at the salonGreat customer service, great color. It has lasted really well, and never got brassy or faded looking. Have to say I feel like your new graphic designer has led you astray-- too many fonts, too many colors, layout is boring, there's nothing eyecatching. I thought I had been misdirected to a cheap generic knockoff of esalon on at first. I liked the wit of the old names. Your old look was much fresher and more hip. But as long as your customer service and product don't change, I'll be a devoted customer! Thanks! 0 of 0 people found this review helpful. Did you? |
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neutralizedi think you have auccessfully neutralized the red undertones in my hair so that i can one day get a true “darkest brown” — i do not want black though, or blue-black, but definitely darkest brown. now that it is neutralized, perhaps this batch won’t need the neutralizer, just in case it over-neutralizes to like green or something : ) 0 of 0 people found this review helpful. Did you? |
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Darker with more grey coverageStill pulling copper and washing out with grey showing after two weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color match is perfect!When I received my first kit, the color was great, but I wanted it a little darker. Anyone who colors their hair knows it's always risky to go "darker!" I emailed the consultant and explained exactly what I was looking for, and the next kit was a PERFECT match! It could not have been better and the ease and convenience of it coming right to my door each month is spectacular. No more having to make an appointment - which I always did once I was way overdue (and then had to wait at least another week)! Professional results at home. Not like a box color from the drugstore at all. Hair does not feel dry or processed. Love, love, love eSalon! 0 of 0 people found this review helpful. Did you? |