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Color Set
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66,880 Verificado Comentarios de clientes |
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Great color adjustmentI love the fact that with some input from me and a request to adjust the color a little, it was acomplished so easily. I’m very happy with the product. I do find putting the color on the back of my hair to be very hard. I’m going to continue and hope it gets easier. That would be the only issue that would send me back to a salon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color reviewLove the color as it matches my original color perfectly. I just wish the color would cover the greys better. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not quite what I was hoping forAfter my first color I left a review that I really liked the color however, I really wanted a touch more red. I did not want the overall base tone any darker though. I received a message that my color was adjusted. I received my order a few days ago and did my hair today. I have added a picture to my account to show you the color. The color is not a bad color but the overall base tone is much darker that what I had last time and is much darker than what I like. There is some red but doesn't seem to be more that what I had the last time. Maybe the base tone is so much darker that you just don't see the red, I don't know. I'm not really sure what to ask for the next time, but I don't want what I got this time. Occasionally I might go a little darker for winter but we are getting into spring and summer and it is just way too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fumes too strong, but great results.The ammonia fumes are scary. I inhaled too much while rinsing in the sink (I can't use the shower). Also, this is a messy activity if you aren't good at doing your own hair - separating into 4 quarters, pinning, applying solution, unpinning, reapplying, repinning.... just too much pinning and unpinning while working with the wet hair color. My final pinning must have looked rediculous because I could barely get the hair stay up in the pins. However, after all was done, it did look great. Note I did not have a sticky, gunky film of residue like others mentioned. I did have hair dye spots still on my scalp that I had to scratch off, and hair dye got on my arms and face. I used a makeup removing cloth to clean it off my arms and face. Also, and very important, my instructions recommended I use leftover solution in my final rise, which nearly killed me with fumes in the sink. Don't do this. For the short time frame this leftover dye is in contact with your hair there wouldn't be a benefit, and not worth the horrid blast of fumes. Just rinse it out with water and then wash your hair. Because of the fumes, I'm debating on whether or not to do this again. I have to hold my breath while rinsing. :( 19 de 24 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- Thank you for reaching out to us here at eSalon. We are so sorry to hear that you were disappointed in the scent of our color, but we are so happy to hear that you enjoyed your color results! Please keep your eyes out for an email from us shortly. We will be reaching out to you with further tips and information. |
It is terrible!The color is 2 shades darker than I ordered. Loads of hair fell out when I rinsed it out and I am so disappointed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandi- We’re sorry to hear that you experienced an allergic reaction that could have been caused by our hair color and that the color turned out differently than you expected. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Please keep an eye on your email. We will be reaching out shortly! |
Ruined my hairI’ve used other at home color kits before and after using this one my hair was really dry. I also seemed to have lost a lot of hair. I have really thick hair and I brushed it prior but still had a lot come out while shampooing. And hair feels dry and brittle afterwards. Also the bottles the color was coming out of the part where you screw it on instead of the top. The whole process was horrible. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurel- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t lastExpensive didn’t last any longer than a £6 supermarket also I put plan on hold/stop and another colour sent as they apparently couldn’t contact me. Uh plan on hold 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy- Thank you for contacting us! We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your concerns. Please let us know if there is anything else we can do to help! |
No help from stylistBad color on me. Two colors did not match. I ended up with rose colored roots and gray hair length. Very unhappy tried to leave message for stylist. HAD TO GO BUY COLOR AT STORE TO FIX. NO RESPONSE NOTHING. SAVE SOME MONEY AND DONT USE THIS COMPANY 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
disappointedI have been using ESalon for a few years now. So disappointed that I cannot seem to get my blonde color back without brassiness in areas. when coloring roots hair looks light brown even though this is light blonde. disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnMarie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our color and care experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn't cover my grey'sThe color is pretty, but it barely touched my grey's and has faded off of the grey even more after just 1 wash. I even left the color on my roots 5 minutes longer than the instructions suggested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelayna- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |