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Color Set
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67,063 Verificado Comentarios de clientes |
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Sorry it didn't work for meI have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We are sorry to hear that you were disappointed by the gray coverage and that there was no golden color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love It ❤️Absolutely the best color experience. The color was Absolutely perfect and very gentle on my hair and scalp. Gorgeous ❤️ 9 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wanted!!!!!The eSalon team has been exceptional and getting the exact color I wanted. The responsiveness and dedicated customer service is bar none. I loved my last color but wanted a little more red and explained what I wanted and the colorist created the exact color I needed. I'm extremely happy with the service, and I don't have to go to the salon anymore. Very satisfied customer. I would highly recommend. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great colour matchReally good colour match , neutralised orange tone as I asked left shiny and soft. Plenty of product to use didn’t run out and I have waist lenghth long hair! Highly recommend 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Thrilled!I love this process, I wish I had found it earlier. Since my hair has started to grey I’ve been paying a lot to have it colored at the salon. This is a perfect solution. And I actually prefer doing it at home. I’m a customer for life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still hv grays:(Great product but didn't cover all my grays....so 😢 sad... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect CopperWe changed from some browns to more copper red. Love the copper color, but the roots were still a bit too light. Happy with it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bewertung nach 1. NutzungIch bin mit dem Ergebnis nach dem "ersten" Färben zufrieden und möchte die Farbe nochmals verwenden. Was ich nicht in Ordnung finde ist der Preis. Mir wurde die Farbe für 11,00 € verkauft. Nunmehr beträgt der weitere Preis 24,95 €. Bei diesem Preis werde ich die Farbe nicht auf Dauer anwenden können. Ferner wurde bei der ersten Bestellung auch in keiner Weise erwähnt, dass ich mit der ersten Bestellung sofort ein Abo annehmen muss. Dieses Vorgehen finde ich nicht wirklich seriös. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not covering grayThis does not cover my gray at all. The drugstore box dye worked much better than this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists will work with you to adjust your formula. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Couldn't tell I colored my hairMy hair is brown and I dye it blue black twice a year. After I used esalon hair dye, I couldn't even tell I had dyed my hair. All my roots were still brown and it could not have been blue black because the ends of my hair was the dull black it was before I used the hair dye. I could have sworn I canceled the subscription but they drafted my account at 5:30 this morning but I was told it was already shipped and I would have to wait and refuse the package/send it back and wait on them to get it back and process before they would refund my money. If u cancel your subscription, u might want to double check and make sure ur cancelation was completed. I'm going back to store bought dye. Never had a problem with store bought dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |