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Color Set
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66,903 Verificado Comentarios de clientes |
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Exactly the color I wantedThe colorist really worked with me . I really have a hard time with grey coverage. They have a great program 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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custom colorVery clear instructions easy to follow really good to hair. Not sure I am at the right color yet but getting there 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColorFirst time coloring with esalon, and have to say I’m very impressed! I’ve colored my hair many times both at home and at the salon, and esalon is a really nice, affordable and convenient hybrid of the two. It really is salon quality color, but without the long appointment or high end salon pricetag. My color is shiny, has excellent coverage on my grays, and is exactly the shade I expected from the online quiz. I called the support line with a question before getting started and they were super friendly and helpful. Highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It looks like strawberry blonde on my hairI was surprised by how red it looked on my hair. It took me about 1 month or so to get someone to help me do the coloring. The second one arrived this week and I really don't need it yet so could you wait until about 6 weeks later before you ship the next one. I have adjusted to the color but by then I may want to tone down the red tones I am getting with this formula. I also noticed that my hair texture has changed to be more coarse. Is this normal? My hair is fairly short and usually don't have to put conditioner on it in the warm months. Now I have to use it and moisturizing shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still a little darkI believe the mahogany in the color is to dark I think a copper or cinnamon would be better. Also it didn’t cover the grays good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKamilya- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I won't recommendPros: great price, easy to follow direction, covered most of my grays, my hair felt soft after. Cons: my hair wasn't the color I wanted. I ordered intense pearl which is a brown with a hint of violet. My hair turned dark brown with some parts near the roots that turned lighter than others. The ends of my hair has been previously bleached and the desired/expected color didn't even show. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBernadette- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I do want to love it!I tried to love it but... it leaves this waxy film on my hair that takes two days of washing my hair 3 times to get out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color was very dark brn,copper/red and looked absolutely horrible.very dark,almost black looked so hard against my fair complexion. definitely not lite brn at all. then brite copper appeared making it almost worse. was not a natural color at all. Had to have a colorist try to correct this mess...will take a long while now that it is so dark..i want to cancel shipments, cant afford these errors 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanis- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Do NOT order ANYTHING from this companyI ordered from this company unaware that they would be sending product monthly. When I called to Stop the monthly shipment I was informed that they would be billing me regardless. Their web site had a delay shipment option however after I turned off the Monthly Plan I was not able to delay the shipment. This company clearly does not care about its customers. DO NOT ORDER ANYTHING from them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol- Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I was very dissatisfied with my colorI will not ever order from you again. Please remove all auto orders and cancel my account. I need to speak to someone about a refund, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |