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Color Set
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66,903 Verificado Comentarios de clientes |
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Love!I absolutely love my color the only thing was I felt like I lost more hair than normal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First use of eSalonI quite liked the colour achieved but I didn’t really feel that it was that much different from previous products that I’d used to be honest. I can’t really afford to keep colouring my hair this way. I’m considering just having a few root highlights done in the future around my parting, as I have a few fine silvery streaks coming through around my hairline and temples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not lastingLoved the color, but it didn’t last on the few greys. Not any longer than any of the other OTC colors. I don’t have many greys, but nothing seems to stick after the first wash or two. Thank you for your time, but please remove me from your program. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover hairlineSaturated hairline as per the instructions and was dissatisfied with the lack of coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTami - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color is not as describedVery dissatisfied my color did not come out at all as described 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No goodAfter that color you send did not work I send you the picture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - We apologize for the disappointing experience. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was too light at the roots.The kits were very nicely put together and when the color was not right before, they tried to correct the issue. Unfortunately the roots of my hair are a still lighter then the rest of my hair, so I will not be re-ordering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNichole - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good deal at firstHmmm...ok well this was certainly a good deal at first. $10 for a kit that was very generous with 2 bottles for my roots and 2 for my ends which really helped because of my long hair. But $10 quickly became $30 and 4 bottles became only 2. ☹ I honestly don't think the quality of the dye was any better than one I could get at Walgreens and this was more expensive. And then there is the fact that they charge you for the product 2 weeks before they send your product. I didn't like that. I cancelled membership and I wouldn't recommend this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
The color did nothing.I filled out all of the information accordingly, followed all instructions and all the color did was lighten my roots. The rest of my hair looks almost untouched, maybe a little darker but it was supposed to lighten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatelyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
SUPER HAPPY WITH MY COLOR!!!I have been coloring my hair professionally for twenty years. I have never had a colorist nail my color the first time. They always have to make adjustments. This is the FIRST time my hair color came out exactly the way I wanted it to. My colorist mixed two colors for me: a deeper one for my roots and brighter for my ends. Being a copper-blonde, redhead, it is really super hard to find a color that is deep enough and not brassy. My color was multidimensional and it has lasted very well. I did order eSalon, Tint Rinse which I started to use twice a week, three weeks after I first colored my hair to keep my hair color fresh, It has been two months since I colored my hair and my hair still looks great. My roots look fantastic still. My color looked so good that when I went to my hairdresser for a trim, he asked me if I was cheating on him. He couldn't believe I used eSalon. The color didn't burn my scalp (which always happens at the hairdresser) and my hair came out super soft and shiny. I do recommend their shampoo and conditioner. They are very nice and keep your hair color looking good and your hair conditioned. Order the Tint Rinse too to keep your color looking fresh between colorings. The directions were super easy to follow as well. I can't stress enough how happy I am with eSalon. 120 de 125 personas encontraron este comentario útil. ¿Y tú? |