66,903 Verificado Comentarios de clientes |
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Amazing!!This product is completely fantastic! I can’t count how many compliments I get on my color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow!My hair has not felt this good or looked this good in such a long time! Everyone keeps saying Wow! Love that color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very easy to use.The product was very easy to use. It had very detailed instructions on how to use each color. I had requested a purple color but it turned out to be a reddish color instead. That is all that I can say that I was disappointed with. The kit came with everything you needed. There was no real strong odors like other dyes have. I would still recommend the product though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome color everytimeLive this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setIt was nice and had everything I needed but the color is too dark. I need to dye again with lighter color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not bright enoughThis is the second re-do of my formula. Still not bright enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! One of our Color Experts has sent you an email to help get this resolved for you. We appreciate you reaching out! |
mistake mistake mistakeI have ordered dark ash blond and is now an orange carrot...should have stuck to the box dye - cheaper and much better result too will have to spend months now trying to retrieve my dark ash blonde... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No shine and roughMy favorite is L’Oréal ferai. I thought I would give this a shot. The mixture is stronger unbearable smell, the color was dull and texture of my hair got rough with the color bleeding every wash, and even worse was my scalp was so itchy for weeks after this. I sent two email to cancel this subscription but there’s another charged to me on my way. It’s easy to buy but not easy to get refunded and cancel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations! Please keep your eyes out for an email from us shortly. We will be reaching out shortly to further discuss your color and account. |
Not right colorShould have had more purple 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSummer R - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not received the color desiredThe color is not what I desired and expected.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrit- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |