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Terrible grey coverageOn my last two orders the colour has been so disappointing the root coverage was terrible I go for dark brown but it turned out orange... so much so I’ve cancelled future orders... VERY DISAPPOINTED 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
A little disappointedI thought it would be more red. I have very thin hair and it didn't do well with the darker hair underneath. It started washing out in just a few weeks. I had streaks of gray. but even though I was disappointed in the color, ( I wanted a light red, sorta strawberry blonde ) everyone said it looked nice. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAthena - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good grey coverGood grey cover but still not as dark as I would like a lot lighter than the first colour I received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEirwen - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Satisfaite1 er commande et je suis contente J'ai choisi la couleur châtain elle et inpeut plus foncer que de ce que je m'attendais Mes j'aime biens J'ai adoré aussi le shampoing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic Customer ServiceNot realising I was on autoship, I had to call Customer Service in London, England to stop the shipment and to refund the money that had already been taken. The person I spoke with was Lovely!! He was extremely efficient and polite, a real pleasure to speak to. I would recommend this company just based on their customer service, however, I have to give my colorist excellent rating also. She made a change to my order that was better than what I could do alone. She matched my natural hair color perfectly. I wholeheartedly recommend eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New to dyeing?I've never dyed my hair before but the grey's have finally got the better of me. E salon were really helpful in the beginning when helping me choose the colour I wanted that most match my hair, and send clear instructions to make it as simple as possible to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color perfectionLove the color it fits me perfectly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom made for me!I am dark brown brunette dull hair color but i always loved the hint of copper. It’s hard to get at a salon i walk out as a red head... But my stylist on eSalon has got the perfect shade for me ! I call it mohagany 👍 the only issue is i have dry hair so i do a conditioner packet after the color to give it a silky feeling. I am extremely happy !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorSo happy with my choices with help from eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is Perfect!I have tried dying my hair before at home but could never get the right color or it was always different. This time the color was exactly what I imagined and I am so pleased!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |