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Custom Color Set
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67,063 Verified Client Reviews |
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Wow! Awesome!!!Thank you so much for your time and expertise on my updated color. I’ve been with you since 2014 and in 2023 decided to go to a salon in my area for a cut and a new look with my color. I went 3 times. They did really well the first time but had almost turned my hair blond by the 3rd time. I came back to eSalon and told you what I wanted and Oh My Gosh! I simply sent a pic, explained what color I was hoping for and it turned out better than I even expected. I don’t know how you did it. I’m so happy! It’s back to my more regular color with a hint of Ash which I love because I’m getting older and needed to blend the gray. It’s been 3 weeks and I got a nice compliment this morning from my daughter saying how she loves my color. Thank you so much!!! I’m very pleased and amazed at how professional and exceptional you all are. Love your company!!! Thanks for caring❤️ 9 of 10 people found this review helpful. Did you? |
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Salon colour at less than half the priceHave been using eSalon for 6 years now and have only had professional results. Even my hairdresser commented on how good my colour was and was visibly surprised when I said I’d done it at home! Have saved so much money and only go to hairdresser for a trim now. 8 of 9 people found this review helpful. Did you? |
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Perfect!!Everything was so perfect 🥰 4 of 5 people found this review helpful. Did you? |
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Colors adjustedThe color adjustment is good. It's still a little bit darker than I am used to but I am okay with it. 0 of 0 people found this review helpful. Did you? |
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I have enjoyed doing business with youI may have to change and no longer do business with you because of the top line on this page that Oprah likes you. I don't like Oprah as she thinks it is okay for people to groom children into sex trafficing. She said, " as long as they are not harmed" Doesn't she know that sex trafficing children is harmful to their social emotinal well being not to mention their physical health. 0 of 0 people found this review helpful. Did you? |
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Uneven colourI am very disappointed with the result. While the root color was clearly modified to my request (darker, less copper) and turned out really beautiful, the colour for the length is practically the same as before and now I have two different colors on my head. It's giving me a heavy "outgrown roots" kind of look and I don't like it at all. I don't understand why the colour for the length is such a different shade from the roots and why this wasn't adjusted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Renée! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Brilliant productFirst time trying e salon. You can definitely tell it's not a box colour. The texture and cover of the dye is great. Really easy process. Can't wait for my next box. 6 of 8 people found this review helpful. Did you? |
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WasteAlthough I love the color, I’d rather go gray and lose all the waste that comes in the box. I don’t order as often as I used to because I can buy just the color in local salon here, without all the extra “stuff” that goes to waste. An option for JUST the color would be wonderful. When I called about this, I was told to donate the extras to a homeless shelter. Think about that for a minute. Also, gray coverage is difficult. Color is beautiful, but fades within the week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color came out red -I don't know what happened to this company - it used to be right on but the last order was too red, they graciously made another suggestion and I had the same problem. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBillie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not enough colorInformed you that there was not enough color for my hair thickness, and was sent an email that a free additional set would be sent that I never received. Jut got another shipment with the same amount. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re truly sorry that our color did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |