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Color Set
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66,713 Verificado Comentarios de clientes |
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Hair lossI've been using this product for years and I'm now convinced that it's the root to my damaged hair and hair loss. My hair is literally falling out in chunks from the damage. I loved the ease in ordering and my color but I am no longer going to be a customer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuliene - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not happythere is a 100% satisfaction guarantee and I am absolutely not satisfied. I have not received my refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJade - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DECUEBeaucoup trop foncé, ne correspond pas à mon teint, j'avais demandé noisette clair, et mes chevex sont chatain foncé, je ne veux pas la même couleur, merci. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Couleur satisfaction est une garantie qui nous tient toujours à cœur et nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. S'il vous plaît gardez un œil sur un email de notre part pour vos prochaines étapes! Nous apprécions vraiment vos commentaires. |
Best hair color I’ve ever hadI was surprised how well my esalon colorist mixed the right color for me, just from my preferences and a photo I uploaded. After my first try, I went to a salon for a trim and the stylist was amazed. She couldn’t believe I had applied it myself. People can’t tell that I touch up my roots every 6-8 weeks. Fantastic products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I absolutely love eSalon!For those who can't find the time to get to a salon this is the next best thing! You have a colorist who will work with you to find your color. The website is easy to use and my color looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I Love Love Love my color! I’m a black woman with natural 4c hair. The color looks good. The shampoo and conditioner worked very well on my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I visited eSalon in Hollywood. Sarah was very nice and answered all my questions. I love the way my hair came out. I highly recommend eSalon color. They are the best and you can’t beat the price. I will for sure recommend eSalon to my family and friends. My hair looks and feels amazing. Thank you Sarah at eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome productI colored my hair for the first time with this brand today and I LOVE the color that was customized for me. Directions were easy to follow and my hair feels softer using this color then it ever has with the store dyes I have used in the past. Will definitely use again.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Color! Beautiful, Rich, Warm Brown!The color came out perfect! I appreciate all the communication from the colorists helping me. I knew I couldnt have done this myself at home any other way. Thanks so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Colour Set.I love esalon and their custom colours set they prepare for you. I don’t know how they do it but they always get it right. They are always there for whatever changes you would like to make. I asked for more copper and golden tones to be added and it’s fantastic. I’m really so pleased at the quality of the colours they supply,my hair feels fantastic afterwards and more importantly looks fantastic!! Unlike some of the salon colours I’ve had not to mention the expense and the home colours never turned out like I wanted them too. Give it a try I was skeptic at first but I’m so glad I did. Very happy with their service and all of there products. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |