66,713 Verified Client Reviews |
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Saved a disaster!Ok so I had an absolute home dye disaster which my stylist didn't want to fix! Having stripped my hair using a home dye removal kit, nothing would stay on my hair to replace the colour. I explained all this to esalon and my first kit arrived..as well as being in a funky box and customised with my name, the product was pretty awesome too! I wanted to go dark as I have done previously but was advised to do this gradually so opted for a lighter shade first. I was amazed how natural it looked but was lighter than I wanted so I'm now on my 3rd adjustment to get it to the shade I wanted and today I have my perfect shade, the most natural hair dye you can get, including what I've had done at salons, I can't rate esalon highly enough, I'm just so pleased, not only with my hair but the service is amazing too...you chose the frequency and they contact you before it's prepared to make sure you are happy with the order, they listen to any adjustments needed and then update you when it's mixed. Will never buy box dyes again!!! Thanks so much 2 of 2 people found this review helpful. Did you? |
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Loved itIt was easy to use,my husband does my hair and he liked the complete package. Color turned out very nice and was evenly distributed throughout my hair. 0 of 0 people found this review helpful. Did you? |
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it turned out great, looks natural and I love it.It turned out wonderful. It looks natural and is just a bit darker than my natural color which is great for winter. I want to keep this color all winter then move lighter as we enter spring to a light more ginger red in the summer. Because this is what my hair would do naturally if I wasn't coloring it to get rid of the grays. It is vital to me as a nurse practitioner that my hair looks natural. I just colored my hair on 10/5 so I pushed back the next delivery to adjust for that. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorLoved the product! Easy to use, color was perfect. 0 of 0 people found this review helpful. Did you? |
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I love these productsExcellent 0 of 0 people found this review helpful. Did you? |
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Great colorI got the color just in time as I needed to redo my hair. The packaging was so cute I loved it. I did my hair thur Oct 4 and it came out great. I wanted it a shade darker. Really like the color. 0 of 0 people found this review helpful. Did you? |
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Ruin my expense Japanese straightening workI straighten my hair too and it is a constant struggle for me. The coloring is strong and it override my Japanese straightening that costs hundred of dollars! NO MORE. I am using all Organic dye now, my hair is so soft! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMimi - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color and how it reacted with your Japanese straightening. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you reaching out! |
disappointedWas excited to try your product! I followed the instructions exactly like it says. The results, the roots on top are lighter than the rest of my hair, and my hair, it looks dry and lifeless! I always look forward to my hair getting color because it always feels so silky and shiny, but it just looks dried up :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinny - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Best grey coverage ever!!loved the detailed instructions...Color was perfect couldn’t of picked it better myself 0 of 0 people found this review helpful. Did you? |
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Why is my hair all sticky!!!The color is fine but my hairs texture after I washed it is horrible! It is very sticky please help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |