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FuzzinessI like the color but last 2x my hair is dried making it fuzzy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
RückerstattungBis heute keine Rückerstattung bekommen von 25,95€ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorinna - In Ihrem Profil können wir erkennen, dass Sie bereits mit einem unserer Farbexperten dbzgl. bereits Kontakt hatten. Bitte lassen Sie uns wissen, falls wir Ihnen sonst noch behilflich sein können. |
I like colorThe color was close to what I wanted but I find it very drying 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarianne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark!My hair looks dark! I wanted my hair to turn out lighter ( I wanted the red tones to show) I put that in my notes, before I got the product. I even sent a picture so my colorist could see how dark my hair was and she could know how much lighter I wanted my hair to get. It looks like my colorist didn’t read the notes because the color came out dark red. I wanted the red to show even when indoors! Not satisfied at all! I would like for my color to be lighter so that that red would show, even when I’m inside. My kids even said, “it looks the same!!” Ugh! You can see some red tones in the light but no real drastic change! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Very good productI love that it lasts longer than any other product I ever used even the dyes at the professional salon! I’m so in love with it because I don’t have to retouch my roots as often and I have a lot of grays . I had to skip a few shipments because the color is just lasting for so much longer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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❤ itLove the color,❤ doesn't burn my head easy to apply. Great gray coverage. Will see since it my first application how it goes. ☺❣ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!My hair color came out perfect and my haircolorist was very helpful. The package comes with everything you need. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than expectedI was so impressed with the ease of process and my color formula was just great. Looking forward to my auto shipment 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best shampoo and color i ever hadI love my hair since I used my color. I have had a lot of compliments and I will use it again. everyone was so helpful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wowza!I absolutely LOVE my new color. I had been spending over $100 every 6 weeks to get a color job that was never as vibrant as what I have now. I made a huge mess, but it was worth it! I will for sure be coloring my own hair from now on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |