66,713 Verificado Comentarios de clientes |
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Love the colorI love the color and the coverage it provided! Very satisfied!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awful first time experienceI specifically gave instructions stating what i wanted and sent photo. Received a color that had nothing to do with what i wanted !! I look like morticia from the adams family ! Cant afford to get it corrected at hair stylist so i have to let esalon correct their awful mistake. Oh if only i had money i would definitely go to a professional !! I have never received a color expert resolution as per Johnny V. Response . Esalon was unwilling to do anything to help correct their mistake except to give me a credit for my first order. wow $17.00 dollars to correct a $400 mistake. As i stated before if i could afford to go to a professional i would but i cannot therefore i have no choice but to allow esalon to correct this awful color !!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ich habe nur einmal bestellt. Jetzt wird ein Dauerauftrag abgebucht .Für mich war das eine einmalige Erstbestellung, ich wollte keinen Dauerauftrag!!! Ich habe auch heute die Farbe erst getestet. Die Farbe ist knallrot, vor allem am Ansatz. Ich fühle mich betrogen und möchte auch keine Farbe der Firma E-Salon mehr erhalten, wenn die mit sochen Mitteln arbeiten. Ich scheue mich auch nicht meinen Anwalt einzuschalten. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElke - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über ein eSalon-Werbeangebot aufgeben möchten, werden Ihnen während des Bezahlvorgangs auch Informationen zu unserem wiederkehrenden Service angezeigt. Sie können auch einzelne Versandoptionen auswählen, wenn Sie möchten. Der Vorteil unseres Haarfarbplans ist, dass Sie 20% Rabatt auf jede Bestellung erhalten. Wir haben uns per E-Mail an Sie gewandt, um diese Angelegenheit weiter zu erörtern und herauszufinden, wie wir Abhilfe schaffen können. Behalten Sie Ihren Posteingang im Auge, um weitere Informationen zu erhalten. |
Wrong Color after applicationOn my photos I posted the picture of how my hair color came up. The roots are blonde and the rest of the hair is brown. I have no idea what happened but I am very upset, I can’t go outside with this color. Can someone contact me ASAP. There is no other way to contact you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThais - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover all my grayThe first time I dyed my hair with this product it was great but this time it didn't cover all my gray hair and I'm not happy and will not be ordering again. Wasted money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Best color and Shampoo and ConditionerI am VERY happy with my color The shampoo and conditioner give me a moderate Allergic reaction but they are the best I have tried. Thank you very much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color perfectionMy hair turned out beautifully colored. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FINALLY!This hair color is amazing! After speaking with the colorist, and explaining my situation, the perfect color for me was created. Application was amazingly simple, and the results are fantastic! My hair looks so natural and the texture is beautiful! I highly recommend eSalon to all my friends! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow! It was the perfect colorIt was exactly the color i picked, and my best friend who has NEVER colored anyone's hair did it for me. Easy and perfect! i will continue to use your products, i love the weekly repair conditioner as well! It worked miracles on my spit ends and made my hair soft and manageable! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon Quality and sooo easyLove the color my stylist mixes for me.. and I recently tried the highlights and have gotten so many compliments. Even my hairstylist was impressed. 💖 0 de 0 personas encontraron este comentario útil. ¿Y tú? |