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Custom Color Set
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66,925 Verified Client Reviews |
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Didn't colour hair good.Hi I coloured roots only and the colour is alot lighter then my Dark brown almost black hair. My grey hair is very stubborn. i tried attaching pictures several times but kept saying invalid. Is there another way to send pictures Thanks Michelle Burt 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great colorI love my color. It has blended my 2 tones together. I cant see the darker ends anymore, its all one color. Thanks. 0 of 0 people found this review helpful. Did you? |
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Best color I’ve ever usedWith some emails to the colorist, they came up with exactly what I wanted - just brown. No red/orange undertones & my hair is silky soft. This may sound weird, but no one has noticed! That’s how natural it looks!! 0 of 0 people found this review helpful. Did you? |
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Excellent xBeautiful colour excellent couor 0 of 0 people found this review helpful. Did you? |
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eSalon really listens!I have bought from eSalon before and although I thought I would like the color that I choose, I didn't. So I wrote to the company to let them know and also how I thought they should readjust my color. It turned out great! I love the color and as always my hair is much softer. 0 of 0 people found this review helpful. Did you? |
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Custom ColorSpot on! So excited about eSalon. My hair color is beautiful and even men have commented on it. They specifically said, “I like your hair. It’s beautiful.” I’ve never had that type of compliment before. Thank you eSalon. It was also very easy to use and covered my gray hair perfectly. I’ve recommended it to many people who have commented about my hair 0 of 0 people found this review helpful. Did you? |
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Do not buy this product seriouslyIt took me 6 shampoos to get this stuff out and it was just my roots. My hair felt like tar!!! -10 stars if i could! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSeveline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great stuffThe only thing i didnt like was how long it took to arrive 0 of 0 people found this review helpful. Did you? |
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only root coloring at a lower pricethe product covers gray hair well and the time needed is good, however it is expensive and there is too much product for one coloring. I would like about half as much at half the cost, I don't need the paper hangup each time, but I do like the color remover and the vaseline like material to prevent stains on skin. do you have anything like this. I am getting close to cancelling do to the high cost and wasted product. You could send out a 2 month supply at once. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - Thank you for reaching out! There are a lot of options for you with eSalon. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wash outColor did not last. Within two weeks you could not tell I had colored my hair. I like the color to start with just wish it didn’t wash out so quickly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |