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Color Set
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66,736 Verificado Comentarios de clientes |
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Not for grey coverageVery disappointed. I followed instructions to a “T”. No less than 2 days later, greys started reappearing and by day 3 they were fully back. The money and treatment were not worth the damage done to my hair by dyeing. I had to use an otc root cover up until I could fully color again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJee - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not enough Color for LONG hairI did not end up using this product. I feel I was ripped off. I indicated in my initial account set up that I have very long hair (21 inches root to tip to be exact). I received 1 bottle for my roots/re-growth (only 1 inch of my hair) and the second bottle is supposed to do the remaining 20 inches of hair. I know this will not be a sufficient amount of color as I have used 2+ boxes of color to do my whole head in the past and my current hair dresser uses 2.5x the amount of color she usually does for my head. I have tried to contact customer service/my colorist to see about getting a 2nd bottle of color for my ends with no success. The website is not user friendly and it is difficult to find answers (eg. will I receive enough color to color my whole head. As of right now I am cancelling my subscription. I really wanted to love this service but I was not even able to use the products. So unfortunate. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as I expected.So disapointed, not the color I expected, smells like a cheap one with a lot of ammonia and doesn't cover any gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
just okMy color doesn't look significantly better than a box color, in fact, I think I've had better results with L'Oreal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t work as expectedThis color didn’t cover my previous highlights. I followed the instructions and time lengths. Overall wasn’t happy with the process and the color outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love this color!I love this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looks so natural...but better.I was so afraid I'd "mess it up" trying to use the kit...but it's easy. My color looks so natural, but shinier, and healthier. I actually get compliments on my hair color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThis was easy to do. Instructions were easy to follow and everything is provided. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLove, Love this new color for me. It's very pretty on me. Thank you eSalon for the custom color.... Also wanted to say it's very easy to use, same timing as a store bought, but this color stays in longer and covers the gray beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost perfect!I’ve been using boxed hair dye for 13 years, since I was 16. I’ve tried every brand on the market. Decided to give eSalon a try when I saw the ad on Instagram. I am so happy that I did! The formula is thick and creamy and has a very mild smell, unlike the box dyes. My hair has never been shinier and softer after dying my hair at home! I’ve already had so many compliments on how shiny and healthy my hair looks the day after dying it! The only negative I have is that the colour did come out slightly warmer than I had hoped, but I am able to message my stylist and they can adjust my next formula, so hopefully my next order will be a little less warm. Don’t think I’ll ever go back to boxed dyes again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |