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Great product!My daughter helped me and did the coloring. It was easy to do. After 2 weeks the color is fading a bit but I’m very happy with the immediate results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm trapped!I've asked three times to be let out of this system. Every month I get a perky email saying my color is being concocted. Your site says you're dedicated to my satisfaction. Want to re-read this? Let me out!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Thank you for reaching out! If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still not what I wantMy hair color was still WAY TOO DARK!! This was my 2nd attempt at using this service but I don't think it will ever get right. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Very harsh, too dark, pulled redThe good news is the color is beautiful and rich, but way too dark. I specifically asked for an Ash color, and I was sent light brown with a red neutralizer. I tested first, and it seemed fine. Followed instructions to a "T" and it was a very messy process. The smell was HORRIFIC, like ammonia I think but I have a bad sense of smell and yet it overpowered me. My hair came out WAY TOO DARK and RED AS ALL GET OUT, and very very dry. My scalp itched for days after I used it. I am very disappointed and now have to pay for a color correction at the salon because I want to avoid more dry damage if I use a lift to pull the color. I'll stick with Sally Beauty and mixing my own, or out of the box works fine for me. This was not a good experience, and I've been coloring my own hair for 20 years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTaryn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Standard hair dye£25 taken from my bank for a standard hair dye. What a rip off! Cancelled promptly will not be renewing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - Thank you for your feedback. We apologize for the disappointing experience you had with the price of our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. |
Easy and perfectBest single process color ! It took me a few times to get the perfect color but I don’t need to spend $$$$$ at a salon . Everyone asks who did your color ?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excelente productoThey really work, all my gray hairs are gone. I love it. Gracias eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ever.Color was so right . For me. And Anna matched me just right. I pull reds . And I love this color just the right amount of the copper touch I love it. And the tint is the right formula for my hair. Thank you. My hair is very short . I like to just dry it spray and go. Thank you eSalon. [email protected]. Isabel Henico. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!1st time in ages I have had compliments on my hair! And boy have I spent a lot of money at different Salons!! Hooray for eSalon! affordable and adorable colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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eSalon is the bestI purchased and used eSalon for the first time back in the middle of August. I loved the color and it is still holding back the gray. I will be using this service/product from now on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |