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Custom Color Set
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66,925 Verified Client Reviews |
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Great color - needs more than 30 minutesMy first trial turned out ok. The color was an ok match but a bit too red/warm. Also, it is critical if you are very gray to keep color on more like 45 mins instead of 30. They sent me a second color free bc mine was red and did not penetrate enough. I kept second batch on 45 mins which was good but see my pic. Still very red. Not correct color when I requested more ash. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Red hairI want blonde hair now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
open containerI was going to dye my hair but opened the package and the color portion was open and spilled all over the bottle. I didn't want to use it as the seal is broken.....what to do!! thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
It was horribleI have never had a problem coloring my hair ever. This was a joke Color was ugly and never covered or dyed evenly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too expensive and complicated. Wont let me take my credit card off or cancelLike when I can buy it in the store and juggle what I have been used too for years. Had too many components to make it cost more. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura Beth - Thank you for your feedback. We apologize for the disappointing experience you had with applying your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
My hair turned orange.This product turned my roots orange and didn't do anything to the rest of my hair. Disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDesiree - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Huge FanI have been using this coloring system for several years now and cannot say enough good about it. Even my hairdresser thinks the color is amazing! My hair is a medium golden brown and it always looks like I have had highlights and lowlights added. Very natural. My hair grows quickly and I have a LOT of gray, so need to touch up every 3-4 weeks. Finding a product that works like I had it professionally done is a huge time and money saver. I am now also using Camo Mist to stretch my time between coloring and to touch up any areas I may have missed. 333 of 346 people found this review helpful. Did you? |
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FabulousI could not believe the results after I tried eSalon for the first time after storing the kit for a year because I was very skeptical, but my color turned out & matched perfect, just wonderful! I had to call my Sister after my coloring session. This is by far the BEST self home coloring system I've ever used! I could not believe how easy the steps were & I could do them myself without any help! Praised to eSalon! 14 of 14 people found this review helpful. Did you? |
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Loved it!I love eSalon! The color was exactly what I was looking for; the step-by-step instructions were very thorough and very easy to follow; and last but not least, the quality of the color is great! My gray hair was completely covered and didn't show through for at least 5 weeks. Very impressed with eSalon, the products and service! In fact, I'm telling all my friends about it! (I hope their hair stylists don't come looking for me!) ...Looking forward to my next order, which is right around the corner....So excited to see the changes I requested. Thanks eSalon - I'm very happy we met! 6 of 6 people found this review helpful. Did you? |
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Easy, Great Color!First time around, the color was too dark, so I contacted my "color specialist" She adjusted the color combo. The result? Perfection! Love the ease of having it come to my door and having much a healthier feel to my hair than I did buying the over the counter stuff. 0 of 0 people found this review helpful. Did you? |