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Don't do it! They refused to follow thru with guarantee.The color did absolutely nothing to my hair. I may as well have colored it with Suave shampoo and a 🍋 lemon. Deeply dissatisfied and I'm reporting them to the BBB BETTER BUSINESS BUREAU. VERY RUDE CUSTOMER SERVICE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedVery disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdriana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Better than drug store haircolorDefinitely better than drugstore haircolor but could use some improvements. Still not perfect at covering resistant greys. Very drying if you are already struggling with dry, porous hair. Weekly toner treatments are still required to keep it from turning brassy after 3rd week. Also, gloves are too tight. Each issue is still a step up from drugstore brands so I would definitely recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Almost perfect.................butFirst order was almost what I wanted. Tones were a little bit too warm (as I requested a more cooler blue black result). But my colourist is reformulating a Jew colour for me and all will be good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSiobhan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern and we are adjusting your color. We look forward to hearing your feedback about the adjustments! Please let us know if there is anything else we can do to help! |
Omg my hair didn’t turn orangeI had dark roots and the rest of my hair was very light blonde. I ordered medium blonde and I was shocked at how well it blended with my roots and the rest of my hair. My roots now blend with the rest of my hair and it still looks like I have blonde hair just not as light and looks like I still have highlights. I have orange tones to my hair and anytime i dye it if it isn’t brown than it always has a orange undertone and this time it didn’t. It was also easy to read and understand and apply the color. I also bought the toner to make sure my hair didn’t have the orange tint. After coloring my hair I used the shampoo and conditioner and it came out shiny and soft. So much easier and cheaper than a salon. I will def be doing this vs going to a salon or buying color at the store that never works 109 de 118 personas encontraron este comentario útil. ¿Y tú? |
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This Color & Service is AmazingI have to color frequently to cover my grey (my very hard to cover grey). I go to a professional every so often, but I am brown, and due to social engagements, etc, I struggle with between time touch ups myself. I have used every product, from store kits to beauty supply color, and the color never takes or looks great. This color is spectacular in every way, it covers, and no irritation. My hair is shiny and NO GREY, I get as many compliments with this color as I do when I get a professional color. I actually like the eSalon color better than my professional colorists. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful!!The color was a great match for my complexion and it made my hair so soft and shiny . The directions were so easy to follow and even came with a little sticker to hang them on my mirror so I could glance at them during my coloring process . I have recommended Esalon to all my friends . I can’t wait for next shipment . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductGreat product and excellent coverage. Works well on grey hair also. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the colorGreat job on how you mix the color that I want and I really like how you personalized the box that you sent me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lovely hair colour...Very luxurious hair colouring kit. It feels extra special as its all packaged nicely with your name on. The product is lovely and has made my hair feel and look amazing :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |