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Timing on processingI just was a little confused where it says to do one side for 15 minutes and then you start the other side and do that side for 15 minutes so then the first sight is already 15 minutes longer it's just confusing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Product ColorColor was so awful I CANCELED my account PLEASE do not send any more product. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color good, instructions not.The instructions should have had me leave color on my ends longer than 3 minutes at the end, since I was just switching back from a store box color. The ends are much lighter, and the top of my head has shiny new color, whereas midway down it is the duller box color with just a wash of the Esalon shade over it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
HorribleI have colored my greys before and I've never had such large strands of grey hair completely uncovered. My hair was totally saturated. It was NOT an application error. And I chose the darkest brown possible, uploaded a picture and this is still a complete waste of money. I've had better luck with grocery store boxes, so why is the junk more expensive? I'm cancelling asap. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Just like a salonI tried this on a whim as I don't like buying boxes of dye from supermarkets as they never go to plan and I can't get to a hairdressers right now. I absolutely love it. I had roots so the root colour had tones if the dye I had elsewhere with copper tone is and the ends bottle had copper. It came out well blended and a lovely rich shade. I absolutely love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Schönstes dunkelbraun was ich jemals selbst gefärbt habeDunkelbraun aus der Drogerie sah immer furchtbar aus, alle Haare auf dem Kopf waren dunkel und fast schwarz, Hinterkopf meiste schattig. Dies ist ein wunderbares schokobraun mit tollem Gold Glanz - bin restlos begeistert und alle grauen Haare sind weg 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thick HairI was super worried about not having enough color to cover my hair. Every time I go to a salon to get my hair done they have to mix more color because of how thick my hair is. ESalon came through with the amount and the quality!! It was super easy to select the shade I was going for. The color covered my highlights and my greys. My hair felt great afterwards. I am excited to have found a product I can recommend and use all the time!! I cannot wait to try other colors in the future!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!!!This is awesome! It’s easy and great! It covers my grey and looks wonderful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Do yourself a favorI was tired of paying $200 every few months to have my hair colored and thought what do I have to lose by trying esalon. The price was so reasonable but I had never colored my own hair. It was so easy and I love my color. Now I just pay for haircuts and my gray is gone. Esalon is the best! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at Covering Grey HairI really love the hair color kit. It's easy to use and love the auto ship. I've used different brands and by far this one beats the rest for covering grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |