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Color Set
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66,925 Verificado Comentarios de clientes |
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WonderfulIt's just like when I was younger, showing all the highlights in shades of red, and gold. and it feels so healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome productThis was easy to use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really impressedI love this hair dye. I actually like my color better than when I've gotten it done at a salon. I thought it would be more similar to store-bought color, but it really is much, much higher quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI absolutely Love the hand made color every time I use it I get some many compliments. Thanks again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Never Came Out GoodAfter signing up for esalon I was excited for my new Auburn color. The first set of color made my hair look Kool-Aid red, I called my colorist and explained in great detail along with sending photos of how my hair turned out. The top of my hair was way darker than the ends. It was a mess. She sent me a new color and I gave that a try. She had assured me that she really understood. Well, I ended up with bright orange hair. No where near Auburn. Thank goodness this color washes out fast. Not only is the color not at all what I wanted twice. The toner stains your hands for days and anything it gets on. The product itself is extremely strong chemicals and burned and smelled horrible. The shampoo and conditioner sent with the product is such a tiny amount it didn’t even cover all of my hair. I did cancel my membership and asked for a refund. I just can’t play around with my hair like it’s a wig. The only reason I’m giving two stars is because they did issue a refund for my color. Not for anything else in the kit but just the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom ColorI think I have some stubborn gray hair. Because after leaving it in about 40 minutes still showing up in the top of my head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Close but not quiteMy color is almost perfect, but lacking the desired natural effect. It never takes right on the ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Terrible Grey coverage.I ordered my color at the end of August. I ended up holding on to the box for another month because I was traveling and frankly a little scared to use home box color. I was worried about the color that the stylist chose because it was dark brown on dark brown. Not very dimensional if you ask me. But I went for it. At the end of September I used the color kit. And it was exactly what I feared. Flat, way to dark color. Like I had been cheap box dying my hair for years. Terrible. But I was stuck. But then I noticed a couple of days later that the color looked a little less intense and I though well maybe it was just the color settling of something. Fast forward we are now at the end of October and my gray coverage is GONE! I have gray hairs becoming uncovered. My highlights from my salon job are showing. This product is worthless. I’m super disappointed. I could have bought cheap Box dye at the grocery and had better results for less money. Waste of money. The product wasn’t tailored to me. Just one dimensional cheap color. RUN! Don’t waste your money or ruin your hair! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesley - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Please cancel all future orders and unsubscribePlease confirm all future orders are cancelled and I am unsubscribed from this email Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Patrícia bagiI bought your product a couple years ago , I was so happy because finally was covered successfully my gray hair . This time I chose different tint , and really is not the color that I chose , it was Ash blonde but ion my hair it is COPPER ..... and the worse part it doesn’t cover as before my gray hair well !!! I am very disappointmented, please don’t set another order at lease not the same shade , 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |