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Color Set
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66,818 Verificado Comentarios de clientes |
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GoodThe color was good. It colored all of my hair, which is saying a lot because I have really long hair and usually have to buy 2 boxes of store bought color. I liked the color, it's all evenly colored. The only thing I didn't like was how overwhelming the chemical smell was. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Reflets trop orangésReflets trop orangés 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnabelle - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not the right colorThe product is excellent but unfortunately the color was too dark. Next time I'll add a reference to a commercial color for matching purposes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGisela - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color doesn’t lastColor doesn’t last very long. Severe Scalp irritation. The wash at the end is very messy when you apply color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
The color was to dark.Nothing wrong as far as it's a good product, I'm just to light of blonde to be do it at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color and we appreciate you reaching out! Please let us know if there is anything else we can do to help. |
Worked really goodIt is a good product and works well. I wanted more of a burgundy color. This color was more copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe zu fade, hält nur 2HaarwäschenIch bin noch nicht überzeugt, schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHannelore - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
CharleneWas easy to use but darker than I wanted 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlene - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Amazing!I was quite sceptical about dying my hair at home, especially as I was going from blonde ombre to copper but my hair came out beautifully and so even! The whole kit was perfect and had everything you needed, down to the little sticker to stick up your instructions! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TopTop j'adore 0 de 0 personas encontraron este comentario útil. ¿Y tú? |