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Custom Color Set
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66,844 Verified Client Reviews |
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Colour didn't last very longThe colour didn't last very long. Can you suggest a similar colour that will last longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Not good for my hairWhile the color is great, I have found the product itself to be quite damaging. My hair is so stripped feeling and bone dry after that I can't even get a pick through it w/o a lot of breakage. I've been doing my roots at home for 20 years, so I've certainly tried different brands. I'm afraid this one is just not a good product for my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrook- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly to discuss your next steps. |
BurntBurnt my scalp and skin on my ears,face and neck. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Still had some gray :(I left the color on my roots for 45 minutes and still had some gray in an area that I know I covered and even saturated since I had plenty of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- Thank you for your feedback on your color. Here at eSalon. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love my customized colorGetting a lot of compliments on my hair color! I applied it myself this time instead of having a friend do it. I was nervous about getting everything right, but it was easier than I thought. I just followed your instructions step by step and was thrilled with the results! My husband and daughter were very impressed with how great my hair looked that evening when we went out for dinner! Thank you eSalon! 1 of 1 people found this review helpful. Did you? |
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Really effective!Wow. This kit is complete. I got everything I needed including TWO sets of gloves. The color looks great and really lasts. After years of using supermarket brands and thinking my hair was growing out fast, I needed to color my hair every 2 weeks. Now I know, those brands FADE! Esalon hair color ▪does not▪ fade, gives me shine and looks great overall so now I can color my hair every 3 1/2 weeks. 1 of 1 people found this review helpful. Did you? |
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Best home hair color!I was a bit skeptical about trying this product because I assumed it would be just like the boxed hair color found in stores, but I decided to give it a try based on the many good reviews and I am glad I went for it. I love how detailed everything is from picking the right shade down to the directions. The shade was just right, and I am happy with the end result. I will definitely continue using this product. 0 of 0 people found this review helpful. Did you? |
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Love ColorSo happy with esalon product service and price. My color is great,hair is healthy, customer care is v e r y patient. (I am a pain in the neck with my color). Price is right. And, all deliveried to my door when requested. 0 of 0 people found this review helpful. Did you? |
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Great productsI love that I can order & have My color sent directly to me with easy to follow instructions & great results. 0 of 0 people found this review helpful. Did you? |
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Great ColorMy hair has more shine to it than it ever had. Love my color. Very easy to apply color. I love that I can adjust the color. Love this product. 0 of 0 people found this review helpful. Did you? |