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Custom Color Set
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66,934 Verified Client Reviews |
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My colorExcellent job on the color combination 0 of 0 people found this review helpful. Did you? |
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Love itI get my hair products every ten weeks. It’s very convenient and love when I receive it in the mail. Nice product, leaves hair soft, and the consults r wonderful. There just a click away. I feel I could get there advice on new color or keep the same color. I like that. Thanx esalon 0 of 0 people found this review helpful. Did you? |
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Luv it!I love my hair color. The hair color sealing chose for me is perfect and my hair is healthy after color. Also, customer service is outstanding! 0 of 0 people found this review helpful. Did you? |
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My hair looks very good.I have always gad fair hair and now going grey , edalon has blended my natural colour with the grey beautifully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqui - We're so happy to hear that you're enjoying your custom blended hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Gray hairStill having hard time getting coverage for grey hair at temples 0 of 0 people found this review helpful. Did you? |
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No feedback!What is the point in adding comments when there was no conversation about what I asked for and it was completely ignored. As soon as I figure out how to cancel this I am!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen- Thank you for taking the time to reach out. We're sorry to hear that you were disappointed in our service, as we always aim to ensure clients are completely satisfied. Any time a client has a question or wants to discuss color, we are always available. Please keep your eyes out for an email from us shortly. We will be reaching out to you to discuss your next steps! |
Color not what I would likeColor was not bright enough. I had been using Loreal/Ferria (2018 colors of the Year). Color has more Purple shading & can only remember .mauve in the name. Was trying eSalon , as most reds I have tried fade fast due to not having a N-Brown in the mix. If you can get owe to duplicating the color mentioned above, I would be willing to try your color again as I generally really liked the components. If not I want to cancel my participation & DO not want to receive any further color. Thanks for your help. Please stop all deliveries unless you can attempt the above. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
I have two different colorsI consulted the colorist on the phone. I was excited to try but the color bottles in the box were switched and I didn’t noticed it till I applied the second portion. I don’t know if it was because of that reason but my lower hair is much much lighter than my roots. I ended up having two different colors. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsN- We’re so sorry to hear that you were disappointed by the results of your color application. It appears we were in contact earlier to discuss your next best steps to help get your hair back to where you'd like it to be. Thank you for taking the time to share your feedback! |
Disappointed in colorCalled because color I had picked came out too red. Color recommended came out even redder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair colorI don't care for the latest color that was sent. It came out very light and washed out looking. I followed the instructions carefully, but was disappointed. I've liked all the other colors I've gotten up until now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - We’re sorry to hear that your color came out lighter than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. We look forward to crafting your custom color! |