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Didn’t cover my gray hairI have been so impressed with your products until now. I am so bummed I spent all that time coloring my hair to have my grays not covered! 😢 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AllergicMy head started tingling and burning and I want to cancel but it's an endless circle and there is no one to get in touch with. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that our color caused you an allergy. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Colour change a success!I asked for a colour change to be a little bit lighter, and I was very pleased! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!!!!I love my color, my hair feels so healthy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Color!I love the color! Covered all the grey! Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorGreat quality 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Quality Ever!The instructions are easy to follow. It mixes easily. I did not notice a strong odor during or after application. The grey coverage is good. The color was a perfect match to my hair. My hair was shinny & soft after coloring. I did not notice fading between application's. It is salon quality and a great value. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I've been looking for!I cannot say enough about my personalized color! It was so easy to apply and I've gotten so many compliments. Nobody can believe that I am a natural blonde not a brunette. So happy I found eSalon and am telling everyone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Cheveux blancsBonjour, Ma couleur est très jolie et j’en suis très contente mais, bien que je suive les instructions à la lettre, mes cheveux blanc à la repousse sont peu couverts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Horrible color, multiple horrible colorsUPDATE: Filed complaint, sent another horrible product (should've been supplied 1st time) that I DID NOT WANT. Had cancelled after 1st disaster-NOW I'M RECEIVING MORE SHIPMENTS. I HATE THIS SCAM COMPANY THAT RUINED MY HAIR. I want unenrolled and money returned. DO NOT USE THIS COMPANY. What a disaster. Had light copper/orange hair (pictures provided), asked for same..and no burgundy/coppers. This apparently means mahogany and dark red to Esalon. Shocker, it’s burgundy/dark pink/brown. Roots horrible pinkish burgundy, rest of hair (not enough solution to cover) streaked, dull, and, yup, dark burgundy. Additionally, hair fell out in chunks. Washed several times to tone horrible red, only half lightened. Event coming up, what a nightmare. Can’t discuss with esalon, as customer service unavailable or closed during operating hours x3 days. Clearly didn’t read my color requests, easier to use box salon. At least can gauge colors. Horrible, ugly, false advertising. Looks cheap, dull, dry, splotchy, and tacky color. No copper tones whatsoever. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |