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Gray still popping out earlyI love my color and the way my hair feels after using your product, but I find that my gray hairs at my temples seem to come out after only two or three weeks. I am using a shampoo for colored hair so I am just going to try to leave the color on that area longer next time I use your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We’re pleased to hear that you’re enjoying your Customized Hair Color! We truly value everything our clients’ say. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! |
Hair colorI wish that color would be more purple then dark brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRandi - Thanks for your feedback! Your order is fully backed by our Color Happiness Guarantee, and our colorists have already worked to adjust your formula. We look forward to crafting your next custom color! |
Liked hair colorEnjoyed the color its perfect however I'm in the midst of a transition of going natural even before coloring my hair because I'm just loosing to much hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDianne - We're glad you loved the results of your Customized Hair Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection in the future! |
Need more gray coverage.Love the color but need more gray coverage. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It barely color my hair.Its a bit disappointing that it barely color my hair. I thought that when I click on my previous order as the one I want to buy it will sent me the same quantity as it specifies. It was 2 colors and 2 developer as this set was the one that works for me. It 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEleanor W. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Hair colour not all I expectedNot 💯 happy with my colour,, it's fading away after couple of washes . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and we've emailed you as well, please check your inbox! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Love this colorThank you so much for adjusting my colors and you Nailed It just by just by my brief explanation of what I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEllen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Easy to use, great results!It’s beautifully packaged, easy to follow instructions, left my hair soft (which is a first from a boxed kit), covered my grays, and three weeks later, I’m still happy with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
The most amazing color!This natural golden black is such a beautiful color. And my colorist is awesome! The whole system is absolutely amazing, with everything being personalized just for you based on your hair history. I will definitely be back again and again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarisa - Thanks so much for your wonderful feedback! We are so very happy to hear that you are loving your customized eSalon color, your personalized instructions, and your beautiful results! We appreciate you sharing, and Happy Coloring! |
GénialAu top 👍 la couleur est parfaite et le site est très bien fait. Et c'est vraiment très abordable merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |