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Color Set
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66,934 Verificado Comentarios de clientes |
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Color is better still too redI like your product, this color mix is browner than last but it is still too red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - Thank you for your feedback! Your colorist has received your request and made adjustments since this last order. We hope to continue helping you find hair perfection! |
Something is going onI really loved this until my last 2 deliveries. It turned my hair a bit reddish, I sent my colorist a message for the next delivery and was told it was adjusted. The same think happened. I just received my most current delivery and will try it this weekend and see if anything has changed. If not, I will not be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEileen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorI love the color and have followed all directions and it doesn’t seem to last as long as I would like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Color stayingAlready my color has faded. The ends are already brown. The instructions were hard to under stand. It should have left the ends stay in longer. I had my whold head with color fro only 10 min. Twice I have not liked this color. Very exspensive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMONICA P. - We’re so sorry to hear that you were disappointed by the results of your color application and your personalized instruction. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too lightColor made my grey roots too light and didn't give any shine like my past colors. Had to switch back to a darker color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa I. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Der Geruch ist unerträglichDie Beratung ist super, ich habe mich sehr wohl gefühlt am Telefon und es wurde auf meine Wünsche eingegangen. Die Lieferung war schnell, die Verpackung ist liebevoll. Die Haarfarbe ist leider sehr dunkel ausgefallen. Ich bin mehr dunkelblond als mittelblond. Meine spitzen sind nur durchs ausspülen gold/grün geworden und von dem Kupfer sieht man nichts. Das habe ich allerdings auch befürchtet. Mit Erdbeerblond hat die Farbe nicht so viel gemeinsam und ich bin leider sehr unglücklich mit dem Ergebnis. Da man die Farbe anpassen kann könnte ich dieses jetzt tun und hoffen das was gutes dabei raus kommt. Allerdings ist der Geruch so unangenehm das ich die Farbe nicht noch einmal benutzen möchte. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSwantje S. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Dazu möchten wir uns für entstandene Unannehmlichkeiten bei Ihrer Farbanwendung entschuldigen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
DisappointedI colored my hair Dec 1 & today is 17th...it is lightening up where you can see my scalp & part more. I was hoping your color was going to be better than over counter...more vibrant & last longer color but that is not the case. I want off the mail list please. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. Keep an eye on your inbox for more details. |
Pas la couleur que je voulaisBonjour. Vous m'avez envoyé du brun alors que je souhaitais du violet. J'en ai utilisé qu'une seule mais les 3 autres non utilisées. Si l'on pouvait échanger ca sera bien car je ne vais pas m'en servir car la couleur ne me convient pas. Merci d'avance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNa5halie P.- Merci de nous avoir contactés. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Love my red!Beautiful red hair color. Wish the root bottle would have taken better to my gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not entirely meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Always willing to change orderEsalon colorists are very accommodating. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPat - Thank you for the kind feedback. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |