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CouleurJe trouve que la couleur a moins bien pris ce mois si Pourtant je n’avais pas plus de cheveux blancs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HORRIBLE!The first order didn't adequately cover my gray and left my ends very dark. My second order, which I have yet to receive, was supposed to be better. However, eSalon chooses to bulk ship leaving it up to USPS to sort packages then deliver during the busiest time of year! I changed my delivery date to 12/13 thinking I'd get it within a week so I could color my hair before the holiday. Well, guess what? My order was sitting in San Diego USPS for 5 days and won't arrive until late 12/23. So I get to color my hair on CHRISTMAS EVE!!! What was Customer Services response? I could pay an additional $5 for priority shipping! Now why on earth should I need to use Priority Shipping to ship a product from LA to San Diego? Did eSalon offer any sort of compensation? No!!!!!!!! Buh Bye, eSalon!!! BTW, I doubt that this review will be posted. That's OK, I'll find other places to post this review. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSigrid U. - We’re so sorry to hear that you were disappointed with our delivery service. Our eSalon Color Happiness Guarantee is something we always stand behind. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorColor was good but a little reddish. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
New formula is amazing!!The new formula for coloring your hair is AMAZING!!!!! I love love love loved this stuff!! In the past I always had to wash my hair 3-4 times, just to get all of the coloring residue out of my hair. This time, it was all out in ONE wash!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Lovely productI get so many comments on my hair colour and using the product is simple. Staff are always ready to help with queries and contact me each month before product is sent to make sure I'm happoy with everything. Brilliant product, service and staff 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
You Got It Right!!I was delighted with the adjustments to my color this time. It was exactly what I wanted a little bit more Goldin not as washed out. I just love love love it! Thank you so much!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargo - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FantasticGreat product! My husband didn’t know I colored my hair until I told him! Looks like my natural color. Very pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your Custom Color! We look forward to the next opportunity to delight you! |
ColourWas exactly what I asked for. I asked for a dark brown without the red and that is what was delivered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLynn - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Großartig!Heute kam mein eSalon Set. Die Verpackung war sehr schön, alles wurde personalisiert bedruckt und ordentlich eingepackt. Die Anleitung war sehr einfach zu verstehen und das Farbergebnis spricht für sich. Ich bin absolut begeistert und wirklich froh, dass ich nun regelmäßig genau "meine" Haarfarbe bekomme. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The color is perfect for me and everyone wants to know who did my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |